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Windows failed to start. Should I buy a windows 10 disc to restore?

Little brother tries to follow YouTube tutorial to get free Minecraft mod, clicks on a bad link, Dell Optiplex 780 computer shows blue screen and shuts off, it won’t reboot.

Black screen says

“Windows failed to start. A recent hardware or software change might be the cause. To fix the problem:

1. Insert your windows installation disc and restart your computer.

2. Choose your language setting then click “Next”.

3. Click Repair computer

If you do not have this disc, contact your system administrator or computer manufacturer for assistance.

The computer was used and didn’t come with a disc.

The computer has windows 10 on it should I buy a Windows 10 64-BIT Reinstall Install DVD from Amazon.com to fix this?

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Cranberry --

The Reinstall/Install CD from Amazon sounds like your best bet. There are several versions. I would probably pick the 2-disk set as it is more likely to have the drivers you need. I have not used a Win10 version, but got a Win7 version recently for an older machine I was playing with, and it worked fine.

Boot to the CD and follow instructions. Your system will search for drivers when booted up.

You will probably need to Reactivate Win10 after installation, that should not be a problem as long as your reinstall is the same version as the original installation: 32/64, Home/Pro.

If further questions, post here.

Good luck,

Russ

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Should the disk say 32/64 home/pro?

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Does you computer have a restore partition on the hard drive? If so, you may be able to start the computer then press (I think) the F8 key and see some restore and repair options. Note that if you updated from a previous version of Windows to Windows 10 this option may restore the original OS. I don’t know if a Windows 10 update updates the restore partition.

You can also visit the Dell support website where you may be able to download a restore image for free. You will have to provide your PC’s service tag number (which should be on a sticker on the CPU box) and some other information, but it may save you some time and money.

Best of luck!

Richard

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It only gives me to option to press f12 for the Boot Device Menu

*Onborad or USB CD-ROM Drive

*Onboard Network Controller

*System Setup

*Diagnostics

*Intel(R) Managment Engine BIOS Extension (MEBx)

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This could be a simple corruption in the Operating System and a Reinstall of Windows could fix it, it could also be a failing hard drive. If you are not sure how to create a bootable drive that could be used to test the drive, I would recommend having it tested at a local computer repair shop.

I personally use Medicat to boot into a PC in order to test the hard drive.

https://gbatemp.net/threads/medicat-dvd-...

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How do I use medicat?

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You will need to download the files from their website and it gives you instructions to install it to a USB drive. You will need to boot the machine into the USB drive or create a CD for the software. The instructions are on their page in step by step format. This will create a bootable media for you to use.

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cranberry soda さん、ありがとうございました!
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