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Why is my Zune not working

Microsoft Zune says contact support. I charged it up but it does not do anything. Right now on the screen it says contact support then they have the number five on it. Also a picture with an x on it. What can I do to get it to play music, games and other things that it used to do? Does it need to be updated? I had it for quite a while. A guy went to put music on it for me which I already had music and he was going to put more music on it. However when I went to play his music that he put on it. It just stopped working altogether. Can you help me. I know that is out of date but I like to still listen to the music that I have on it.

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If resetting it doesn't work, you should reinstall the software:

http://support.microsoft.com/kb/926993

Software available at: http://www.zune.net/en-us/products/softw...

You may lose music or other data purchased/added since your last sync.

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Is the software on the website or the cd that

Comes with it?

さんによる

I added the link to the software above.

さんによる

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I fix these for a living, the number Five Error is usually the hard drive, sometimes the hard drive cable.

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i have a contact support 5 and there is a chip getting really hot on the motherboard.(looking from the back its on the lower right side, behind the back button on the back side of the board) still say 5 is the hdd or hdd cable?

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I have visited you blog and feel good to read comments about to fixing the zune error 5 and other but now i am focused about to fixing zune error 5 someone recommend me to visit this error site and feel the difference of services and i follow that person and really i have get a lot of benefits from this its solve almost every problem related to this error, I want to recommend you to visit this http://ezinearticles.com/?Fix-Zune-Error... and you also feel the difference between this and others sites.

Thanks

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After replacing my zune LCD screen I got this message. I took the zune apart again and found that I did not properly replace the mother board ribbon. After properly replacing the ribbon, the zune worked fine. Hope this works.

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I tried nearly everything to no avail.. just for the heck of it, I band my zune on my desk a few times and *poof* it started up just fine... yup, I pulled a Fonzie.

Can't make the problem worse!

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Gary Johnson さん、ありがとうございました!
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