Why wont it connect to computer

my blu advance 5.0 pro will not show up on my windows computer to allow me to view files

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Hi @donais2218 ,

Does it show that it is charging, when you connect it to the PC?

Has it worked OK before on your PC?

Have you tried a different USB cable to connect it to the PC?

Have you tried to connect it to a different computer to check that it is being recognized?

What have you tried?