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My computer starts but the screen doesn’t come on.

One day the computer jut stopped working. When I power it on it starts but the screen stay black. I didn’t drop it or anything like that. But the computer is old. What can I do?

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Hi,

Connect an external monitor to the laptop and check what its' display is showing when you turn on the laptop.

Depending on the result will dictate the next course of action for you to take

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