2 No display on my machine after 2 previous repairs.
My machine is still under warranty.
I've had 2 previous repairs from their authorised repairers.
1st repair: *trackpad stopped working*
Replaced: Trackpad, Trackpad Mylar, Trackpad cable, FPC and battery.
I sent this back as the trackpad wasn't seated properly, and a key on the keyboard didnt work.
2nd repair: *trackpad not seated right, and key not working*
Replaced: MAINBOARD and Battery? *AGAIN*?
Now the machine is powering on (lights come on, fans are on, but no display. Neither on external).
MSI Won't accept a return / replacement or refund as they say it must be repaired 3x in order to have this even as an option.... Is this right?
Kind regards,
Karlan P
1件のコメント
Yeah, that’s correct about the refund, it’s dumb.
I’ve tried all the basic unplug power off nonsense, I’d much rather get it repaired under warranty, let it break again and get a refund haha. Weird system they have
Karlan Parker さんによる