Compact laptop manufactured by Asus, designed for portability and ease of use, equipped with up to 11 hours of battery life.

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Most recent update prevents screen from turning on

It's been a few months, but the last time I updated my laptop it refused to turn on, and I have no clue on what to do. Or how to fix it.

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can you see anything with a flashlight on it? How to Check the Backlight

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You could try this....

https://support.google.com/chromebook/an...

Note this will clear any files you may have stored locally on your chromebook (downloads folder) and it will be like it was when you first got it. Also I hope you remember your google login/password or don't mind creating a new one.

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Sarah Dalton さん、ありがとうございました!
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