メインコンテンツにスキップ

修理を始めるには

修理する権利

ストア

The Dyson DC58 is manufactured by Dyson. It is an easy to handle, handheld vacuum powered by a V6 motor that provides powerful suction for up to 20 minutes.

10回答 すべてを表示

I can't open my Dyson to empty the rubbish

I can't release the red lever that opens the bottom area to empty the trash.

I've had my Dyson for nearly 2 years and this problem is new. Please can you help.

回答がありました! 回答を表示 同じ問題があります

この質問は役に立ちましたか?

スコア 17

コメント:

Hi @maryjoy ,

What happens when you push the red lever down as shown in

Step.3 of the Dyson DC58のビンの交換 guide?

Can you move it at all?

さんによる

red button is up and stuck. won't move up or down.

さんによる

Mine is a v7 car and boat

さんによる

You might need to apply bit of force

さんによる

I can't open my Dyson to empty the trash out

さんによる

19件以上のコメントを表示

コメントを追加

14件の回答

選択されたソリューション

I have the same problem on the Dyson V10 Animal. I was afraid to apply too much pressure on the red tab, which needs to be pushed in the forward direction to open the canister.

I did not want to risk breaking the transparent clip at the bottom of the canister with a screwdriver as recommended above.

I found once I had opened it, I observed that the red clip locks onto an outpouched area on the main device (See picture with green arrow).

I found that the red clip will click forward if I apply pressure simultaneously on the grey column below the red clip (See picture with red arrow)

Hope this helps.

Update (08/19/2019)

Block Image

Block Image

このアンサーは役に立ちましたか?

スコア 21

コメント:

I had added two pictures when I originally posted this. I am uncertain as to why they did not show up. I will try to find them and add them again.

さんによる

I was rereading the answer and decided to revise the last sentence (revision in all caps):

I found that the red clip will click forward if I apply pressure simultaneously on the grey column FORWARD of the red clip (See picture with red arrow)

This should require no great amount of force and no tools.

さんによる

Just don’t understand this! Help

さんによる

If you have cleaned the dust container, it does not slide easily. Therefore when you push red handle, you need to push cylinder from edge so handle will not be stressed. I recommend to try it after cleaning some place and fill container with dust. Because dust make container to slide easily.

さんによる

I was pleased to read this as I had the same problem (DC44 Animal, 7.5 years old). Likewise I didn't want to break the red plastic clip by forcing it.

Although I felt I needed 3 hands to perform the suggested solution, it has thankfully worked.

I have now sprayed the clip and channel it moves in with WD40 in the hope this will keep it opening and closing smoothly.

In my experience these small plastic components are the most likely things to break with a Dyson.

さんによる

2件以上のコメントを表示

コメントを追加

Thanks Clark

I got it. The pull on mine needs to be up and back. Confusingly the red lever will allow you to push a little both down and forward and up and forward to no avail. Up and back does the trick.

このアンサーは役に立ちましたか?

スコア 4

コメント:

Immediate fix by lifting up then pushing down. I was getting tense. Big thanks, N

さんによる

Thanks I just had this problem and you solved it for me very nicely, much appreciated.

さんによる

I'm having that problem right now and still can't get it open very fustrating

さんによる

コメントを追加

The fact of the matter is all this is well and good, except for the fact i am not going to hold my tongue sideways, stand in the light of a full moon wiggling and jiggling this and jacking that to get a simple switch to open the next few hundred times i go to empty the dust bin. Back in the box and back to the dyson geniuses who can get a vacuum to suck chrome off a trailer hitch but can’t make a reliable latching mechanism on the dust bin.

Just keeping it real. Stuff that doesn’t work correctly gets the boot around here.

このアンサーは役に立ちましたか?

スコア 2

コメント:

WD40 has really fixed most of my problems ? i only faced it after over a year ?

さんによる

コメントを追加

This worked for me and I also have arthritis in my hands.

when closed, apply a small pressure on the grey column in front of the fed slider.

Pop! Opens immediately.

take a close look at the little grey plastic lip that forms the lock.

Simple mechanics but tricky for older users!

このアンサーは役に立ちましたか?

スコア 1

コメント:

Thx will bear in mind after much swearing and wiggling it round, it worked.

さんによる

コメントを追加

It worked for me once I put the pressure on the other handle as stated. Thank you so much. I have limited mobility upper body and this worked immediately.

このアンサーは役に立ちましたか?

スコア 1
コメントを追加

If you have cleaned the dust container, it does not slide easily. Therefore when you push red handle, you need to push cylinder from edge so handle will not be stressed. I recommend to try it after cleaning some place and fill container with dust. Because dust make container to slide easily.

このアンサーは役に立ちましたか?

スコア 1
コメントを追加

We had the same issue with our V11. Fine dust was getting in the area between the plastic ribs and the collar of the lower portion (near the electrical contacts) causing the plastic parts to gall, which closed tolerances and caused the jamb. My wife did not have the strength to separate the canister. I was able to get it apart, clean the area, and lightly sand the galled parts. This allowed it to work smoothly without jamming for about one or two tries and then the fine dust was back to jamming it again. We returned the Dyson to Costco. This is an unfortunate design flaw because the vacuum is otherwise awesome.

このアンサーは役に立ちましたか?

スコア 1

コメント:

WD40 has fixed my problems ? It helped a lot. Been having my vacuum for over a year and absolutely loving it.

さんによる

コメントを追加

Same for the Dyson V10 model. I've had so many issues with it. First, a damp filter short-circuited the machine. I reached out to support and they sent me a replacement trash container, which had nothing to do with my machine not working. Since every conversation is automated via chat or phone, it took me two months to finally talk to actual person via email. They gave me a return label to send the machine back, and thankfully that fixed the machine, BUT now there are even more issues. 1) Dyson never sent back my quick release adaptor, so I had to reach out to support again to send me a replacement one, and 2) now the trash container is jammed.

It has been issue after issue with the Dyson vacuum. I will not buy from them again.

このアンサーは役に立ちましたか?

スコア 1

コメント:

Hey, their customer service on twitter has been amazing ?

さんによる

コメントを追加

If you are trying to remove the clear bin, the bottom must be open for it to come off.

このアンサーは役に立ちましたか?

スコア 0

コメント:

I know that- thx!

さんによる

コメントを追加

Hello all,

i was facing a similar issue with my Dyson v11

I used a screw driver to sneak inside the opening to pry open the canister. Once the canister flap was released, i removed the canister (i had just cleaned it) and wiped any left of over dust i might have missed during my cleaning. then i used some wd40 on the canister where the mechanism would be. Also removed any dust with an old soft toothbrush. before putting back in, i wiped off most of the wd40, then the canister would slide in and out no problem ?

このアンサーは役に立ちましたか?

スコア 0
コメントを追加

Our Dyson D11 Animal+ wasn’t opening. I had to push the hatch shut and ensure the canister was completely seated and sealed in on both ends, after doing this the red latch release worked fine.

このアンサーは役に立ちましたか?

スコア 0
コメントを追加

Wd-40 on all the joints , and it opens

このアンサーは役に立ちましたか?

スコア 0
コメントを追加

On my V8, I used a small screwdriver to lever back the spring clip at the bottom of the bin, then opened the bin door. This spring clip is designed to work like this and you will not damage anything..

This enabled me to empty the dust out and look at it in detail. There are two small cross-headed screws fixing the bin to the bottom of the battery case, and on my V8 these were a little loose after 3 years of use and there was movement between the bin and the battery frame

There are two Torx headed screws holding the top end of the bin with a bracket, removing these and the bin came off with its red release lever. Remove any accumulation of dirt & dust under the lever.

The top of the cyclone chamber was then pulled off and behind it about half way down the handle is the spring latch which locks the bin in place. . Mine looked ok so after cleaning I slotted the cyclone chamber back in and tested the release lever. Without the bin it worked perfectly, so I decided that the 2 loose screws mentioned above were not clamping the dust bin tightly enough.

After reassembly the bib release handle worked fine again, though as one contributor mentioned, a little WD40 or Silicone spray will make the opening work more smoothly until a coating of fine dust builds up to lubricate the movement.

このアンサーは役に立ちましたか?

スコア 0
コメントを追加

I had a REALLY hard time opening the canister on the refurbished V8 (first one I bought was new, this one was for the cottage) and found out it wasn’t the mechanics of the way it opened, rather the rim of the canister seemed to be too tight and sticking. So I put a little WD on the rim and wala! opens with ease!

このアンサーは役に立ちましたか?

スコア 0
コメントを追加

回答を追加する

mary-joy langdon さん、ありがとうございました!
統計データを表示:

過去 24時間: 101

過去 7 日: 797

過去 30 日: 3,668

今までの合計 101,090