I can't open my Dyson to empty the rubbish
I can't release the red lever that opens the bottom area to empty the trash.
I've had my Dyson for nearly 2 years and this problem is new. Please can you help.
I have the same problem on the Dyson V10 Animal. I was afraid to apply too much pressure on the red tab, which needs to be pushed in the forward direction to open the canister.
I did not want to risk breaking the transparent clip at the bottom of the canister with a screwdriver as recommended above.
I found once I had opened it, I observed that the red clip locks onto an outpouched area on the main device (See picture with green arrow).
I found that the red clip will click forward if I apply pressure simultaneously on the grey column below the red clip (See picture with red arrow)
Hope this helps.
I got it. The pull on mine needs to be up and back. Confusingly the red lever will allow you to push a little both down and forward and up and forward to no avail. Up and back does the trick.
The fact of the matter is all this is well and good, except for the fact i am not going to hold my tongue sideways, stand in the light of a full moon wiggling and jiggling this and jacking that to get a simple switch to open the next few hundred times i go to empty the dust bin. Back in the box and back to the dyson geniuses who can get a vacuum to suck chrome off a trailer hitch but can’t make a reliable latching mechanism on the dust bin.
Just keeping it real. Stuff that doesn’t work correctly gets the boot around here.
This worked for me and I also have arthritis in my hands.
when closed, apply a small pressure on the grey column in front of the fed slider.
Pop! Opens immediately.
take a close look at the little grey plastic lip that forms the lock.
Simple mechanics but tricky for older users!
It worked for me once I put the pressure on the other handle as stated. Thank you so much. I have limited mobility upper body and this worked immediately.
If you have cleaned the dust container, it does not slide easily. Therefore when you push red handle, you need to push cylinder from edge so handle will not be stressed. I recommend to try it after cleaning some place and fill container with dust. Because dust make container to slide easily.
We had the same issue with our V11. Fine dust was getting in the area between the plastic ribs and the collar of the lower portion (near the electrical contacts) causing the plastic parts to gall, which closed tolerances and caused the jamb. My wife did not have the strength to separate the canister. I was able to get it apart, clean the area, and lightly sand the galled parts. This allowed it to work smoothly without jamming for about one or two tries and then the fine dust was back to jamming it again. We returned the Dyson to Costco. This is an unfortunate design flaw because the vacuum is otherwise awesome.
Same for the Dyson V10 model. I've had so many issues with it. First, a damp filter short-circuited the machine. I reached out to support and they sent me a replacement trash container, which had nothing to do with my machine not working. Since every conversation is automated via chat or phone, it took me two months to finally talk to actual person via email. They gave me a return label to send the machine back, and thankfully that fixed the machine, BUT now there are even more issues. 1) Dyson never sent back my quick release adaptor, so I had to reach out to support again to send me a replacement one, and 2) now the trash container is jammed.
It has been issue after issue with the Dyson vacuum. I will not buy from them again.
If you are trying to remove the clear bin, the bottom must be open for it to come off.
i was facing a similar issue with my Dyson v11
I used a screw driver to sneak inside the opening to pry open the canister. Once the canister flap was released, i removed the canister (i had just cleaned it) and wiped any left of over dust i might have missed during my cleaning. then i used some wd40 on the canister where the mechanism would be. Also removed any dust with an old soft toothbrush. before putting back in, i wiped off most of the wd40, then the canister would slide in and out no problem ?
Our Dyson D11 Animal+ wasn’t opening. I had to push the hatch shut and ensure the canister was completely seated and sealed in on both ends, after doing this the red latch release worked fine.
Wd-40 on all the joints , and it opens
On my V8, I used a small screwdriver to lever back the spring clip at the bottom of the bin, then opened the bin door. This spring clip is designed to work like this and you will not damage anything..
This enabled me to empty the dust out and look at it in detail. There are two small cross-headed screws fixing the bin to the bottom of the battery case, and on my V8 these were a little loose after 3 years of use and there was movement between the bin and the battery frame
There are two Torx headed screws holding the top end of the bin with a bracket, removing these and the bin came off with its red release lever. Remove any accumulation of dirt & dust under the lever.
The top of the cyclone chamber was then pulled off and behind it about half way down the handle is the spring latch which locks the bin in place. . Mine looked ok so after cleaning I slotted the cyclone chamber back in and tested the release lever. Without the bin it worked perfectly, so I decided that the 2 loose screws mentioned above were not clamping the dust bin tightly enough.
After reassembly the bib release handle worked fine again, though as one contributor mentioned, a little WD40 or Silicone spray will make the opening work more smoothly until a coating of fine dust builds up to lubricate the movement.
I had a REALLY hard time opening the canister on the refurbished V8 (first one I bought was new, this one was for the cottage) and found out it wasn’t the mechanics of the way it opened, rather the rim of the canister seemed to be too tight and sticking. So I put a little WD on the rim and wala! opens with ease!
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