Audio playing through headphones and speakers at the same time

Question

Acer Aspire E15

Repair information and support for the Acer Aspire E15 laptop, released from Acer in 2015. Model number: E5-575-33BM.

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kardanjo @kardanz

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投稿日: 2018年1月23日

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Audio playing through headphones and speakers at the same time

I have this Acer Aspire E15 laptop and I plugged in some earbuds, when I did I tested the PC audio and sound came out of both the laptop speakers and the earbuds, I just want the sound to come through the headphones. Furthermore, since I'm trying to use the headphones using the audio jack, it's still going to come up as 'High Definition Audio' so there isn't a way to default the headphones. I was just wondering if there was a fix for it.

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Hi @kardanplayz ,

What OS is installed in the laptop?

Have you checked in Device Manager, that the sound controller is showing that it is installed correctly?

Have you tried installing the latest audio controller drivers appropriate to the sound controller and the OS to see if it detects that earphones have been inserted?

jayeff さんによる2018年1月24日

I bet you are missing some drivers.

Nick Gefest さんによる2020年5月31日

wont show up, am on windows 10 home, build 2004. is this on windows 8?

RigaRiggleMan さんによる2020年9月17日

Thank you for Sharing

William さんによる2021年2月23日

https://speakersguru.com Thanks for sharing Such Information.

ABID MUSHTAQ さんによる2022年8月10日

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Hi @kardanplayz ,

What OS is installed in the laptop?

Have you checked in Device Manager, that the sound controller is showing that it is installed correctly?

Have you tried installing the latest audio controller drivers appropriate to the sound controller and the OS to see if it detects that earphones have been inserted? — jayeff
wont show up, am on windows 10 home, build 2004. is this on windows 8? — RigaRiggleMan
https://speakersguru.com Thanks for sharing Such Information. — ABID MUSHTAQ

Safarca @safarca 評価: 277 1 1 1 · Answer 1 · 2019-08-15T15:45:36-07:00

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Safarca @safarca

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投稿日: 2019年8月15日

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Hey. I had a similar problem and fixed it in the most random way :D. IF you go to control panel > hardware and sound > realtek HD Audio Manager (at the bottom) > Device advanced settings (top right) and it should be on “mute the internal device, when an external headphone plugged in”. Change this to the bottom one, “Make internal and external output devices playback two different audio stream simultaneously” and that actually fixed the problem for me. If this does fix it and the problem suddenly appears again one day, I will go into these settings and change it back as a new update might change it. Hope this helps and good luck!

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Seems counter intuitive, but this worked for me too.

grillz6928 さんによる2019年8月20日

I would have never figured this out on my own. Works so well. Thank you

Not Jack さんによる2020年3月13日

Thx bro. You helped me alot =D

Hadi Zayn さんによる2020年3月16日

i didnt get realtek hd audio manager in my hp laptop

lokesh.gaali さんによる2020年3月25日

i have an MSI laptop and when i go to realtek HD Audio Manager i dont get the same tab. what can i do?

Bella Dubois さんによる2020年4月4日

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DrGlowire @lightnwire 評価: 3.5千 6 5 1 · Answer 2 · 2018-01-24T15:01:26-07:00

DrGlowire @lightnwire

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投稿日: 2018年1月24日

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If you do the steps that JayEff suggested and the hardware checks out good, then right click on the sound icon and choose playback devices. You should see both laptop speakers and headphones, high light headphone and click on Make Default. It should toggle back to speakers as default when you remove the headphones.

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i havew same problem... headphone option doesn't show up in playback devices : (

Eric Masters さんによる2019年2月28日

found a solution to this issue yet?

akasdonald さんによる2020年3月18日

https://mymusicgoals.com/

albert johsan さんによる2021年3月10日

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Niroj Parajuli @nirojparajuli 評価: 25 1 · Answer 3 · 2019-02-17T19:35:21-07:00

Niroj Parajuli @nirojparajuli

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投稿日: 2019年2月17日

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Search Device Manager on your search bar —> Click on Sound, video, and game controllers —> Right click on Realtek (or whatever sound program is installed on your computer) and uninstall it —> Restart the computer

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i didnt had realtek HD Audio Manager. So this worked for me

Jebin Babu さんによる2021年3月3日

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Aadi Sahni @aadisahni 評価: 1 · Answer 4 · 2019-08-08T06:52:17-07:00

Aadi Sahni @aadisahni

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投稿日: 2019年8月8日

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If you have external speakers, plug the headphones in the jack on the speakers

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Mario Mathews @mariomathews 評価: 1 · Answer 5 · 2020-10-19T04:47:47-07:00

I have seen a similar troubleshooting guide at https://speakersninja.com and it worked really well for me. Try this out! It may work for you.

Go to Control Panel (If you do not know how to find it follow these steps)

a.     Click Start and Control Panel.  b.     Click Hardware and Sound and then Recording.

Scroll down until you see "RealTek HD Audio Manager (Most likely the last thing on the list) Select it opening the program. When it opens up you should see two circles at the very bottom, under the letters (A B C D) . If the bottom circle is highlighted (Headphone outlet) then your laptop knows that your headphones are there. Same for the top circle (recording outlet).
a. Click A and let it play through for both of your laptop speakers
b. Click B and let it play through for headphones output
c. C Should be for recording outlet and I am not sure what D is for. Keep it highlighted and exit out after testing if the device (letter you highlighted) and your problem should be solved. If there are still problems then do as I did and try looking through things (Only recommended if you are good at problem-solving and/or able to grasp the simple settings of a computer device).

You shouldn't have to go back and change the settings.

Anyway Thanks :)

why dont it show the realtek thing in the sound and hardware — Dark Trooper

samadini weerasekara @samadiniwe56682 評価: 1 · Answer 6 · 2020-12-26T15:34:09-07:00

samadini weerasekara @samadiniwe56682

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投稿日: 2020年12月26日

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had the same problem ! tried updating audio controls too. nothing worked. Then i checked the audio cable and it wasn’t plugged to the port fully. Try checking that!

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Acer Aspire E15

Audio playing through headphones and speakers at the same time

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