Cup stuck to base of NutriBullet

Nothing would work for me not even the screwdriver suggestion above, so I called them. Gentlemen was very helpful and as soon as he told me what to do I said duh that makes sense. Just put it on the floor or a chair push down with a lot of weight and then turn it. Worked the very first time. It was just sticking because it must have gotten stuff slopped down the side where the little tabs are

1. Unplug the unit
2. Turn the unit upside down (with the cup still attached)
3. As the entire unit is upside down, tap the top of the cup gently on the ground a few times
4. Twist the cup counter-clockwise and it should pop right out
   

Just did this and it works

Force down twist the tips broken

I just got mine stuck. I think I filled it too much. It was sputtering out liquid. I’ve tried the two suggestions, the little screwdriver and placing it on the floor with all my weight and turning and it wouldn’t budge. Help? I just bought it last week!! I loved it!

Well - I did all the above and still nothing. Sooooooo flathead screwdriver in hand I may have voided the warranty but I gently pried the *&^%$# loose close to the where you put the bottom into the nutribullet and hey - it worked for me and I didn’t break anything. Yet. Glad I got to enjoy my shake but now leery of that happening again…

Thanks so much it took me and my fiancé and him stepping on it for it to finally untwist

The above solution just worked like a charm. After trying with the screw driver and using my strength to twist from the floor, I was incredibly frustrated. But turning the entire unit upside down and knocking the cup worked like a charm. Thanks!

My experience from 2 broken Nutribullet is that the 3 mountings at the base of this cup,, that hold the motor breaks and then the whole unit hangs free and the spindle sticks to be base of the cup due to the heat produced by the 2 plastic parts rubbing against each other at high speed.

Nutribullet should look into making 4 mountings for the motor or they should make this part metallic. It is not able to withstand the torque motor produces when the large cup is filled to it capacity. It is a design fault that must be improved to make the product work longer and produce good results.

All of the above worked. I thought it was a goner

Worked for me but really needs a bit of a redesign

None of the above are working - do you mean put the whole unit on the floor and twist or just the cup? The whole cup turns when I put it on the floor?

Not working for me, will have to call them

This just happened to me as well this morning. After reading through the list, I ran it under hot water for 30-45 seconds, rotating it around the seem between the lid and cup, dried it off, and ba bam, it unscrewed easily. I did notice the cup was nearly full. I have been making shakes with 6-7 large ice cubes, from a regular sized tray that holds 14, (not mini ice cubes), and then adding a banana, and milk, and keeping the milk below the full line… but when frothed up, it nearly filled the cup today, so i’m thinking I may be overfilling it a tad. I will be trying less product in the cup to see if that keeps it from over tightening… if it’s due to the vacuum effect. Good luck.