メインコンテンツにスキップ

Motorola Moto Z Play (モデル番号XT1635-02, XT1635-01,XT1635-02)は2016年9月に発売されたスマートフォンです。Moto Z Play機種の見分け方はデバイスのフロント下側のスクウェア型ホームボタンとフロント上側に“moto”というサインが入っています。

58回答 すべてを表示

Where are my home, back and open app buttons

I seem to have lost my home button my back arrow and open apps button on the bottom of my Motorola MOTO Z2 play

この質問に回答する 同じ問題があります

この質問は役に立ちましたか?

スコア 18
8 件のコメント

Have you tried swiping up from the bottom of the screen?

さんによる

In the Moto app, under moto actions, turn off one button nav

さんによる

Yeppers, indeed

さんによる

Its not an option when I open moto actions, there is no one button nav

さんによる

Also + above items, no one can call me but i can call out. all accounts on my phone are gone too.

Power pack did not detected by phone.

さんによる

3件以上のコメントを表示

コメントを追加

19件の回答

最も参考になった回答

Look for the "Moto" app and open it. Go to the "Moto Actions" menu and see if you enabled "One Button Nav", which allows swiping the fingerprint sensor to replace those 3 buttons. If not, enable and then disable that feature and see if the buttons return.

このアンサーは役に立ちましたか?

スコア 12

7 件のコメント:

That fixed it!

さんによる

Thanks, back to normal :)

さんによる

Yay! That worked. Thanks. Moto app , motions actions, swipe off One Button Nav

さんによる

How when I don't have a button??

さんによる

I went thru these steps. Even after turning it off, it didn't change. Only after I turned it back on again, THEN turned it off it finally gave me my 3 buttons back. I do not like the one button nav. It didn't see m to respond many times when I was trying to swipe it right or swipe it left.

さんによる

2件以上のコメントを表示

コメントを追加

open the Moto app ---moto actions--turn off one button Nav

このアンサーは役に立ちましたか?

スコア 4

5 件のコメント:

If you don't find the one-nav button, go to settings-system-gestures.

Change option from gesture nav to three button nav

さんによる

Okay, this happened after updating Motorola. Pressing the Moto app brought up a screen with information that you could not tap on. Going to settings ,display, one touch, then pressing off returned the icons for the back button.

さんによる

I don't have that option in my settings. what do I do now?

さんによる

Very helpful go to settings-system-gestures.

さんによる

When I want to view something close to the right of the screen the screen moves and wipes out what I'm doing. Is there a way to lock the screen on a moto E android

さんによる

コメントを追加

•GO TO SETTINGS

•OPEN SYSTEM SETTINGS

•OPEN GESTURES

•TURN ON 3-way NAVIGATION

このアンサーは役に立ちましたか?

スコア 4

1件のコメント:

thank you!!!!

さんによる

コメントを追加

Settings>system>gestures>system navigation >select 3-button navigation

このアンサーは役に立ちましたか?

スコア 3

2 件のコメント:

THANK YOU! I got my new Moto G and those buttons were gone. I was so upset and wanted to through the phone out the window. Thanks to your post all is right in my world again. :- )

さんによる

What buttons were gone for you, because I got a new moto g pure, two days ago, and my two side buttons are Soo deep in phone I can't use n are gone and without the case on I bought my two side buttons are gone and I can't use the side buttons at all I don't know how to fix at all without the case on I can't use my side buttons at all

さんによる

コメントを追加

it's a software issue, there some complicated ways to bring it back, the easiest way to do this is via factory data reset. this was done on a moto z2 play

このアンサーは役に立ちましたか?

スコア 2

1件のコメント:

it's occurring after installing a soft ware updated security patch

さんによる

コメントを追加

Where are my arrow back open app and my slider at the bottom of my screen at I want them

このアンサーは役に立ちましたか?

スコア 2
コメントを追加

Did your phone drop in water? If you accidentally drop your cell phone in water, you need to dry the water immediately, otherwise it will damage your phone, Including LCD screen cannot touch.

If it's not water problem, you can try the following method.

1. Wipe the screen with a clean and dry cloth to make sure that your touchscreen is clean. Make sure that your hands and fingers are clean and dry before using the touchscreen.

2. If the Moto Z2 Play gets too hot, the touch functionality may be affected. Let it cool off and then try using the touchscreen again.

3. Remove any protective case or cover from your Moto Z2 Play to verify it's not interfering with the touchscreen.

4. Try to tear it down and check whether its LCD screen flex cable is loose.

However, if the methods above can not fix the screen problem, then you should turn to the hardware solution: change a new screen. Here we also provide a video repair guide for Z2 Play LCD screen replacement.

I hope this will help you!

このアンサーは役に立ちましたか?

スコア 1
コメントを追加

Nope NONE of that HELPED ME WITH THIS AWFUL PHONE! WISHED I HAD NEVER GOTTEN IT NOTHING BUT T R O U B L E !!!

このアンサーは役に立ちましたか?

スコア 1

1件のコメント:

i hear ya ..i actually purposely got rid of home buttons at bottom of screen to try finger pad but hate it and now absolutely no way of getting it back! No one button nav option!! ..ill try factory reset.

さんによる

コメントを追加

Enabled the one button nav then turned it off, that got the three buttons back. Thanks! What a dumb idea in the first place.

このアンサーは役に立ちましたか?

スコア 1

1件のコメント:

Get the NOVA LAUNCHER app! It allows complete individualization for icons, screens, buttons on the bottom, app drawer....and so much more. been using it on last three phones (or maybe 4).

さんによる

コメントを追加

I downloaded back button app. It works

このアンサーは役に立ちましたか?

スコア 1

1件のコメント:

Thank you for your help. It did solve my problem. Next time, this site will be my first stop.

Thanks again.

さんによる

コメントを追加

Whenever I go to it it says an era Df-Dferh-01 occurs on it every time I go to my Google Play store can you please fix it

このアンサーは役に立ちましたか?

スコア 0
コメントを追加

Whenever I go to my Google Play store and era occurs DF-DFERH-01 occurs every time I go to my Google Play store can you please fix it it would mean a lot to me cuz I haven't been able to download games

このアンサーは役に立ちましたか?

スコア 0
コメントを追加

Please fix my phone or I'll rate this as a bad website

このアンサーは役に立ちましたか?

スコア 0
コメントを追加

Show me on my Motorola G7 where the home screen app is

このアンサーは役に立ちましたか?

スコア 0

1件のコメント:

Can anyone help me

さんによる

コメントを追加

Well, On my moto g power, you drag up from the bottom to go to your home screen.?

このアンサーは役に立ちましたか?

スコア 0

1件のコメント:

On my Moto G Pro Stylus I have the 3 "anchor" buttons on the bottom: back arrow - circle (Home button) - block (shows open apps).

さんによる

コメントを追加

What happened to my back button and my home button

このアンサーは役に立ちましたか?

スコア 0
コメントを追加

Click on home screen settings - system - gestures - system navigation - and then click on 3-button navigation. The buttons will be set on the lower part of the screen

このアンサーは役に立ちましたか?

スコア 0
コメントを追加

I also have this problem too

このアンサーは役に立ちましたか?

スコア 0
コメントを追加

I have the 3 bottoms on the bottom. Somehow I held and did something. And the bottom that shows all the apps and places I went in. Don't do anything when I tap it. The other 2 work.

このアンサーは役に立ちましたか?

スコア 0
コメントを追加

回答を追加する

Denise Lex さん、ありがとうございました!
統計データ:

過去 24時間: 0

過去 7 日: 10

過去 30 日: 70

今までの合計 93,380