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Acer Aspire E 11 is an 11.6". System is equipped with a Celeron N2840 with 2GB of RAM. This laptops runs Windows 8.1 with Bing. This laptop uses 32GB of eMMC storage.

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When I turn my laptop on it just stays and realoads the Acer screan

When I turn my laptop on it just stays and realoads the Acer screan and as the shop will not take it back I want to sell it as I have not really ever used it and don't want to spend money getting it fixed so would like to fix it myself.

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@brynmore123 this "realoads the Acer screan " sounds like your OS can not be found. Try to push ALT+F10 on startup which normally starts Acer recovery or Windows recovery on Acer laptops. Check your BIOS

Press and hold the Power Button for 5 seconds to turn your computer completely off.

Power on the system. As soon as the first logo screen appears, immediately press the F2 key to enter the BIOS and see if your computer can see the storage. In your BIOS you should also set the boot device to something like a USB or external optical drive. Get a Live CD of Linux (I prefer puppy linux) and start up from there. If your computer starts up and functions you will know that the OS can not be read.

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Jack power さん、ありがとうございました!
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