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The Logitech UE Boom 2 is a waterproof, portable Bluetooth speaker known for its 360 degree sound. The Boom 2 comes in a multitude of vibrant colors and patterns.

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Speaker says it's connected but sound won't play through the speaker

My speaker is fully charged, the name shows up in my iPhone, and it says it's connected. But when I go to play music or videos, the sound comes out of my iPhone. I checked 'devices available' on my Spotify app and the UE boom doesn't show up. I'm not sure what to do??

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I have this problem with my vodafone E8 turbo. Ive just bought the BY-1030 mini. Bluetooth speaker, its connected to the fone but no sound playing through.

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Check in your notifications panel or Bluetooth settings to make sure the speaker is connected for "media audio".

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Speaker doesn't sound

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My android played fine through bluetooth speaker then it quit. Everything is charged and connected. My mp3 still plays through speaker so I know it isn't a speaker issue. I can listen to media through phone speaker but when connected to bt speaker no sound from either phone or speaker even though they r connected. Any suggestions?

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Ok, figured it out. On phone, went to settings, clicked on sound, then volume. The volume for music, video, games, media was somehow turned down. How this happened no clue but easy fix.

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If your UE Boom 2 portable speaker has stopped producing any kind of sound, see the UE Boom 2 Is Not Producing Sound problem page for possible causes and solutions.

If you pull up at the bottom of your iPhone and swipe to the left there should be a "Now playing on (your device)" make sure that's switched over to the speaker.

If that doesn't work try pushing the play/pause button if the speaker while it's connected to the iPhone this has happened to work on multiple cases with Bluetooth speakers/headphones.

If all else fails go into settings and forget the device then restart both your phone and speaker. Reset the speaker by holding the minus button and power on for approx. 10 seconds.

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Worked for me, on jawbone mini it would connect but the sound would still come from my phone. FYI I was trying to play a game. Didn’t think to hit pause as the game still worked and sound was coming from my phone. The play/pause button worked. It was on pause and even with turning speaker and the connection off and on. I hit pause, speaker goes da da da and voila, sound!!!! Thank you!!!

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My jacket h20 didnt work for about 5 restarts. I then gave up and left it connected. Next song it started working so sometimes it might just take some time

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I turned my phone off then back on and it started working.

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The same thing happened to me and I figured out how to fix it. You need to mess around with it for 10 minutes until you get frustrated. Then punch your dashboard. Try messing around with it again and it should work.

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I have hummer blue tooth speaker box I charge it fully but it only plays a couple of hours then the sound goes blank it's supposed too last 40 hours of playing time on a full charge

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Close the Boom and respective music App by double pressing the round button on screen and flick the apps to close them. Restart both apps (boom app and e.g. Spotify). This fixed it for me.

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I performed a factory reset on my boAt airdopes 441 and then connected it. It worked

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Sadly, this device does not work with iTunes and Windows 10 :(. Needless to say, I'll be returning this unit.

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I had this problem. My iPhone 13 connected to the Bluetooth device (ie: to speaker) but I couldn’t find the speaker option when playing Spotify, YouTube, Music, etc. It works now.

Here’s what I did: I connected to the Bluetooth device, in the device list I tapped the ‘i’ incon next to the device and selected ‘speaker’ (options were Car Stereo, Headphones, Hearing Aid, Speaker, Other). Then I unplugged the Bluetooth and restarted my phone, reconnected to the device, and now the speaker option is found in Spotify, etc.

Maybe it’ll work for you?

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I had this problem with my new IPhone. I turned off both the Bluetooth speaker and IPhone then turned both back on after 2 minutes and it worked 1st time when I reconnected the phone to the speaker

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I hope this helps as I had the same issue where the Bluetooth was connected but would not play on the speaker. I went into the speaker app and went to help. The advice was to hold to button down on the speaker where you select Bluetooth for a few seconds and this sorted things! :-)

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had this problem on android, turned phone off and on,re paired speaker with phone, fixed it and haven't had issue since

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My speaker is fully charged, the name shows up in my phone, and it says it's connected. But when I go to play music or videos, the sound comes out of my iPhone. I checked 'devices available' on my Spotify app and the UE boom doesn't show up. I'm not sure what to do??

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Mac g さん、ありがとうございました!
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