How / where can I get a replacement battery?

Question

Wand Company Star Trek Bluetooth Communicator

Advanced Bluetooth enabled speaker that is compatible with all Bluetooth enabled devices, such as smartphones and music players. Manufactured by The Wand Company, it was released at San Diego Comic-Con in July 2015.

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czero @czero87508

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投稿日: 2017年5月31日

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How / where can I get a replacement battery?

My Communicator was left on display on it's unplugged charging base for about 7 or 8 months. The unit would not power up and when I plugged in the charger to charge the unit, the light does not strobe from yellow to red when the Communicator is placed on the charger, but stays strobing blue to green.

Does this mean my battery is damaged and can no longer be charged?

And if so, how or where can I purchase a replacement battery

Thanks....

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Mister M @misterm86164

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投稿日: 2023年9月17日

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They are actually on eBay. https://www.ebay.com/itm/186054542706

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@misterm86164 I just added the image of the battery. This is done in case the link should becomes invalid over the next few years. That way people still know what battery they will need for this device. Great job on providing a final answer on a 6 1/2 year old question!

oldturkey03 さんによる2023年9月17日

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@misterm86164 I just added the image of the battery. This is done in case the link should becomes invalid over the next few years. That way people still know what battery they will need for this device. Great job on providing a final answer on a 6 1/2 year old question! — oldturkey03

Richard Rutkowski @rutkowskir 評価: 1 · Answer 1 · 2017-08-13T10:18:15-07:00

Richard Rutkowski @rutkowskir

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投稿日: 2017年8月13日

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I contacted the Wand Company for the same reason. Seems that when the battery flat lines, some defecting charging bases cannot jump start the charge. The Wand Company is sending me a replacement charging base at no cost. Once the battery is charged, I can use my old charging base as a backup. You can also remove the battery and charge it using a cable and correct charger. Once it has some power, you can again use the charging base to fully charge the battery but do not let the battery to completely discharge from that point.

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Hi, I have a similar issue that the battery wont charge, unfortunately I let it run down without charging it over a long period of time. Do you know if the "jump start" method would work and if so how did you do it?

Ed Lynott さんによる2021年11月3日

Is there an alternate magnetic charger that comes with a stand to charge the communicator without the original stand?

Paul Stanley さんによる2024年4月19日

@paulstanle98763 Did anyone find a charger that would work? I have a battery customer looking for one.

rjshultz1 さんによる2024年4月25日

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