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1 Why won't my computer turn on?
I have had my Chromebook 13 since Jan 2016. It has pretty much worked perfectly up until yesterday, I used in it the morning, and recall it had at least 50% battery power when I closed it. A few hours later I went to open it, and the screen was black. I could not get it to turn on. I have tried a few remedies that I found online:
Hard reset
Charging overnight
Disconnecting battery, holding power key for over 60 seconds
Attempting to use A/C power with battery disconnected
None of these would get the computer to start, or even the charging light to turn on.
The A/C adapter light is on, and I have tried it in several outlets, so I am sure that is not the problem. The only thing unusual I have noticed is that when I had the charger plugged in to the computer, and the bottom was open, a little yellow light would flash on and off, located towards the front of the computer near the battery. In fact, I just noticed after charging last night, the light is staying on even unplugged. Does anyone have any idea what I need to do to get this thing to start?
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3 件のコメント
Dell said they think the motherboard is done, and it will cost $250 to replace, which is almost as much as the computer itself cost. Below is the link for where the little yellow light is. Anyone disagree with Dell?
https://goo.gl/photos/jDEbfNcTWdspmaun8
Adam Rezner さんによる
Most power problems happen on the motherboard. The cost of replacement is not too bad unless labor is extra. It is possible to have the motherboard repaired but it may cost about the same as Dell's replacement cost.
DrGlowire さんによる
Posted on Reddit: (it was the BATTERY CABLE)
Dell Chromebook 13 Battery Issues
My Chromebook has had a battery issue where, once the charging cable was pulled out, the system would turn off within a minute or two.
After unplugging my computer the led indicator started blinking amber. The system turned off after a few minutes.
Dell quoted me $260 to replace the motherboard. Which is funny because I did have to get the motherboard replaced a few months after I bought the Chromebook because it just suddenly wouldn't turn on or charge one day.
Update: For anyone that may have similar issues in the future and comes across this post. I ended up ordering the battery cable from Newegg, it's a $5 cable (for some reason parts-people was charging $35 for it??). Anyways it looks like the cable was actually the issue! My chromebook seems to be working properly again, I have been consistently using it without a charging cable plugged in and it's working great! I'm really happy about that!
Haya Sakadjian さんによる