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This affordable large-screen Android phone sports a 5.7-inch display and large 3,400 mAh battery.

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The ZTE turned off and wont turn back on

My phone just turned off when it was at about 18% battery life and even having it on 3 separate chargers it still will not turn on. How can this be fixed?

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Been trying to figure out how to get a zte phone to come back on .It has a red blinking light but I unplugged it and it still has just a black screen.Holding the on and volume button doesn't do anything.I think zte phone are junk.

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I just finally said forget ZTE and got an iPhone they won’t admit its a manufacturer issue

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I always have some type of problem with zte phns Walmart sells them and I think most Government phones are also ZTE junkie phns.

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@Sherry L Warner I have same problem n I just got this phone a week a go

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Same problem here also, my phone was %26 and showing me unfortunately file manager has stopped. And I tried to get to home by clicking ok, it keep showing it... Unexpected the phone went off and never get on since yesterday but keep show red light in top if plug with charger. Please any solution to this... Thanks

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Android 修理キット

交換用スクリーンやバッテリーの修理キット

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Android 修理キット

交換用スクリーンやバッテリーの修理キット

ショップを見る

10件の回答

Most Helpful Answer

zebranay , You can try charging it from computer if able for 4 hours to see if that may revive it, battery could be faulty. You can also try a reset, holding down the volume up and down and the power button until the phone light flashes red, then just hold the power button down for about 20 seconds or until power up.

Still no go may have to factory reset. Hold the volume up and the power buttons at the same time for a few seconds until the screen turns on. Scroll down to factory data reset and select with power button. Scroll down to yes and select with power button. Reset could take a little while. when screen appears select the reboot now with power button. Phone is now rest and hopefully operating normally.

The link below will show how to get inside your phone to check the battery connections and reseat them and try phone or change the battery if determined faulty. Good luck. I hope this helped you out, if so let me know by pressing the helpful button.

https://www.youtube.com/watch?v=1E_FJdRo...

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what if i hit reboot but it never turned back on i also tried to do the up vol. key and power mat the same time and i still get nothing? what can i do?

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Thanks....worked the first time.

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Omg you are a life saver, thank you!

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Omg thanks a bunch turned the phone right on.

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We even took it back to MetroPCS they won't do anything

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Hey guys!

The exact same thing happened to me when I tried to root my z981 — and what worked for me was to hold VOLUME UP & DOWN as well as the POWER button for quite a while (30 secs or so) and then let go of the VOLUME buttons while still holding the POWER. Whew! It worked. Good luck.

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it GOT A LITTLE JUICE ON IT

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I have the max pro it’s brand new and just cut off after just using it a week and I can’t get it to come back on what can I do?

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Yesss!!! The last magic trick worked for me...holding volume up and down for a while then just power....

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Press the power button and the down volume button at the same time. Keep pressing them until it comes on.

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Doesn't matter won't work.He's had the zte phone about 5 months.If they don't Do anything to fix it.He's getting a different one.No zte.!

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Zte model number Z856

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Same thing happened to me. My phone was fine.. started running a little slow and then it just turned off. My battery was at 34%. I tried turning it on but nothing happened, the lights at the bottom of the screen didn't light up either. I plugged it in to charge just in case.. still nothing. I googled how to reset the phone. The lights at the bottom of the screen turned on but nothing else. I did everything anyone told me might work. Finally gave up and went into my phone store, i figured i pay for the insurance every month, i might as well get use outta it.

The lady told me it was a manufacturer problem, i needed to call and file a claim, pay the $30 and then pay to have it sent in the mail to their warehouse to be fixed.

That annoyed me like no other… you pay over 200 for the phone everything included and pay insurance. Then there's a manufacturer problem.. nothing you did… and now YOU have to pay more. Bull.

The lady said Honestly, you should of lied and said it was stolen. They'd send a new one out. Sorry.

Uh… what in the !&&*…?!

Anyways, i didn't send it in. I threw it in the “junk drawer”

3 months later i came across it and figured I'd put it on the charger just to see what would happen..BOOM it turned back on like nothing happened. So weird.

So I've been using it again for 2 months and here we go again… battery at 26% and it shuts off. It's been sitting on the charger for 2 days with no change.

These stupid phones. Ugh.

So, i mean.. if you have time to spare.. do the reset.. yell.. scream.. throw in a drawer and forget about it.. charge a few months later and Taaah-daaaah you get your phone back for 2 months.

Ridiculous. Lmao

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Try going to a service center and getting the charging panel replaced.

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Try pressing and holding the volume and power buttons at the same time until it turns on, this gives you root access, use volume down to highlight “root integrity check” (or similar). Press the power button, You should see your phone scanning its root directory for errors, once done reboot the phone… it will fix any errors causing your phone to be a pain in the ass. Make sure you are connected to a charger or via usb on pc/laptop etc.

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How can I do all that when the phone will NOT turn on?

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After hours and hours of complete frustration, despair and sheer hopelessness to the point of being convinced my ZTE Max was bricked for good—to my complete surprise, after pressing the power button for a silly amount of time (it seemed to be almost a minute—at least 45 secs) it came back to life. Like a freakin’ Creature From The Deep!. Yeay.

No guarantee but it worked for me!

Humbly Yours, Max

PS: I don’t recall exactly to be fair, but the procedure also required holding the Power Buttons as well—for 20-30 seconds.

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I’ve tried that for a minute and a half but it still won’t come on it won’t even light up or anything!

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charge it on your game system for about 4 hours then turn it on but keep it on the charger while yu turn it on then it should be fixed your welcome

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connect your charger to your game system or computer leave it on there for about 4 hours then power it on but don't take off the charger when yu power it on then it should be fixed your welcome

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had same issue and fixed it by plugging it into my computer for 30 min rather than charging it anywhere else…

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It worked. My phone powered back up. Thanks.

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My zte phone screen comes on with the loco and then it won't power off the power option don't show what do I need to do

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Try replacing the battery

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zebranay will be eternally grateful.
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