オプション

Camera not working. No hardware found.

After tearing the whole Mac apart and putting everything back the camera hardware can't be found.

I never had this problem before, always careful with everything.

Maybe the camera was already broken, don't know and don't want to ask the customer yet.

Got the cable out of it socket 3 times now but no go.

Also attached my external hdd with OS X to see if it's not a software problem but still the same.

Mac came to me because of overheating and a dying fan.

Anyone an idea for what to try next?

Thanks

回答がありました！ 回答を表示同じ問題があります

この質問は役に立ちましたか？

はいいいえ

スコア 0

コメントを追加

投稿日: 2017年1月2日

オプション

I'm assuming you've already done SMC and NVRAM resets, and you've also reseated the connectors.

I would assume that the camera module is dead as a first hunch. When dealing with the small camera assemblies, especially in iPhones and Macs, it's easy to overbend the camera ribbon cables and break one small trace.

このアンサーは役に立ちましたか？

はいいいえ

スコア 2

1件のコメント:

I've looked in the logs. Seems like the camera hasn't worked for a while.

I'll ask the customer tomorrow.

Thank you for your response

Nathalie Spoor さんによる2017年1月2日

コメントを追加

MacBook Pro 13インチ

Camera not working. No hardware found.

1 件の回答

回答を追加する