メインコンテンツにスキップ

2014年4月のアップデートによりアップルの11インチMacBook Airはデュアルコアi5またはi7プロセッサーの更新とわずかなバッテリー性能の向上がされました。

100回答 すべてを表示

Laptop is running extremely loud and slow

After dropping my Macbook Air from a small height, I noticed that the computer was running extremely slow and loud. I reset the SMC but that didn't work. I also noticed that my sound wasn't functioning. I went to activity monitor and found my CPU was running extremely high, jumping from 300% CPU sometimes to 1000%. I NEED HELP PLEASE if anyone knows anything. What I might need to replace or do, im not very good at computers. Thanks please help me this is a computer for work

回答がありました! 回答を表示 同じ問題があります

この質問は役に立ちましたか?

スコア 1
1件のコメント

Hi there ! How high is "a small height" ? Is the computer damaged on the outside ?

さんによる

コメントを追加

1 件の回答

ベストアンサー

You computer has an issue with a temperature sensor malfunction - when your computer can't read acceptable data from a temperature sensor, it revs the fans up, and executes a process that takes over the processing power in order to prevent the computer from being exerted, to prevent it from heating up as a safety mechanism. If you open up Activity Monitor, there will likely be a process called "kernel_task" that is taking up all of the processing power. There is a possibility that the drop dislodged a cable, which carries temperature information from another component within your computer. I would open the mac up and check to see if any cables are not connected properly.

このアンサーは役に立ちましたか?

スコア 2

2 件のコメント:

Yees the I/O cable was very loose clicked it back in works like a charm now, thanks

Kevin.

さんによる

Hi,

I have the same problem except I'm not sure that it was dropped. I've had a look to see if there is any dislodged cables but haven't been able to find any. Is there anything else that would cause my computer to have same response?

Thanks heaps,

Glenn

さんによる

コメントを追加

回答を追加する

Kevin Melis さん、ありがとうございました!
統計データ:

過去 24時間: 0

過去 7 日: 0

過去 30 日: 2

今までの合計 3,845