MacBook Pro, starts then gets a black screen but still on?

Question

MacBook Pro 15インチ

15インチディスプレイのMacBook Proモデル

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viffviff @viffviff

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投稿日: 2016年10月9日

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MacBook Pro, starts then gets a black screen but still on?

Hi!

I have an MacBook Pro, 15 inch.

When i start it, the starting sound appears with a white screen for 2 seconds.

After 2 seconds of white screen, the screen goes black and dont turn on after.

The Computer is still on though, harddrive spinning and also the fan.

I've tried to reset SMC and NVRAM/PRAM, but doesnt help.

I think it might be that the computer goes into sleep straight away, or thinks it should use a external monitor?

Any other ideas?

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mayer @mayer

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MacHale Enterprises

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投稿日: 2016年10月9日

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We really need to know your exact machine. there are recalls, different issues on different machines.

This could be hard drive, hard drive cable, GPU or something else or a combination of issues. Please go here and enter your serial number and tell us what you have, the number is generally on the back in fine print on 2009 machines or in the battery compartment prior to that:

http://www.everymac.com/ultimate-mac-loo...

MacBook Pros have been in production for 10 years and there's lots of them:

http://www.everymac.com/systems/apple/ma...

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Will do that when i get home!

I think its a 2010 model, but i'll send exact model in a couple of hours

viffviff さんによる2016年10月10日

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Will do that when i get home!

I think its a 2010 model, but i'll send exact model in a couple of hours — viffviff

Max Lissenden @maxlissenden 評価: 11 4 · Answer 1 · 2016-10-10T01:18:58-07:00

Max Lissenden @maxlissenden

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投稿日: 2016年10月10日

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There is a recall for your computer. Call apple they will help you! Otherwise it could be anything, hard drive or CPU! Tell us what computer you have and then we can help you. On most models you can find out what computer it is be going to the apple logo on the top left hand corner of your computer, then press about this mac. Get back to us when your done!

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Yes, i'll send you the serial number of it later.

Can't get into the computer because the screen is black,

viffviff さんによる2016年10月10日

ok you can also get it on the back! good luck

Max Lissenden さんによる2016年10月10日

What recall on a 2010?

mayer さんによる2016年10月10日

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