メインコンテンツにスキップ

対象のモデルはA1419 / EMC 2806 / Late 2014 または Mid 2015。 3.3 または 3.5GHz Core i5 または 4.0GHz Core i7 (機種ID iMac15,1)、EMC 2834 late 2015 / 3.3 または 3.5 GHz Core i5 または 4.0 GHz Core i7 (機種ID iMac17,1)のRetina 5Kディスプレイを搭載したすべて。

573回答 すべてを表示

iMac 27 Late 2015 - Black Screen After HDD Replacement

Hi all,

I've replaced the hard drive and thought I had no problems until I tested the unit before reassembly, essentially I get the start up sound , fan and hdd whirling but a black screen. There are four indicator lights but only three are on. This is my first Mac upgrade so criticism is okay. Thanks.

回答がありました! 回答を表示 同じ問題があります

この質問は役に立ちましたか?

スコア 5
コメントを追加

2件の回答

ベストアンサー

Since this machine was under warranty, why are you into it in the first place?

このアンサーは役に立ちましたか?

スコア 0

2 件のコメント:

Had to replace hard drive.

さんによる

Since this machine was under warranty, why are you replacing the hard drive and voiding your warranty?

さんによる

コメントを追加

Try reseating the display connector, if it doesn't work, you may have damaged something in the process as you said that it is your first time, and this is a hard repair. Try plugging it into an external monitor if you have one. If you can't get it up and running try to put everything back together as original as you can and bring it into an Apple store and see what they can do as it must still be under warranty.

このアンサーは役に立ちましたか?

スコア 0

5 件のコメント:

I don't see any ports for an external monitor, just USB and Ethernet.

さんによる

it should have a thunderbolt port. It is a little square-almost trapezoid that has a lightning bolt near it.

さんによる

Okay, I see the thunderbolt port, now I have to get a cable that goes to HDMI. Question: what do you suggest I do if there is output to the external monitor?

さんによる

If you have another Monitor you can connect with thunderbolt - mini Displaybort to VGA or DVI Adapter. You can order them from Apple online store

さんによる

try to restore it to factory conditions (minus the problem) and take it to an apple store of an ASP and play dumb.

さんによる

コメントを追加

回答を追加する

StaceyK さん、ありがとうございました!
統計データ:

過去 24時間: 0

過去 7 日: 1

過去 30 日: 4

今までの合計 1,784