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The Keystone KSTAD70A 70-pint Dehumidifier removes up to 70 pints of humidity from the air per day.

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Water collecting in bucket instead of draining through the hose.

How do we get the water to drain through the hose like it used to instead of collecting in the bucket?

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New TLC DEA 50E with pump. Tube etc. all installed properly. The drain tube is positioned level with the water bucket instead near the bottom. Pump only pulls from the surface and the bucket remains full. Is this a design issue???

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drain tube level with the top of the water bucket

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i have the same problem, cleaned the hose, tightened the hose with a plier, water STILL goes in both the bucket and through the hose into the sump pump. What next???

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8件の回答

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I had a similar issue that occurred suddenly. I cleared some green growth in the hose that apparently had been blocking the water from dripping down the tube . Try removing the tube from the back on the dehumidifier and cleaning it out.

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I continued to have this problem even after clearing the hose and extender tube. It ended up being the actual drain hose connected to the unit. I bent a Q-tip and stuck it inside the drain hose and slime and backed up water came gushing out. Cleaned it well with several Q-tips and back it business.

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This solution is what finally answered my problem. Use the qtip to clean out the l-shaped nozzle. Remove the water container and the nozzle is on the inside where the tube comes into the unit. Use the qtip to clean that nozzle and water should come rushing out.

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My machine is new.

Someone blew out this hose, so I know there’s no buildup.

Problem continues.

Water in bucket, not going through hose.

I’m perplexed.

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The problem is easily resolved: put a loop in your drain hose, like a roller coaster. Your machine creates suction to draw air through the filter and that suction is also drawing air back up your drain hose. A loop will keep enough water in the hose to fix the problem.

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I had the same problem with my KSTAD50B dehumidifier. What I can tell is that the ice builds up underneath the condensor coils and blocks the outlet. What I did was to drill a 1/2" hole in the front and two little holes for the ears on the hose adapter. Then I put silicon glue around the hose adapter and pushed it through the hole and the secured it in place with two #8 machine screws, lock washers, and nuts. Then I attached the hose to the front. This will mean that the water will fail into the bucket, but the bucket will empty, and I don't need to worry about the bypass anymore.

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We could use an inventive guy like you around here ;-)

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Maybe a great solution as long as the hose never gunks up thennit may be a bad solution.

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The hose has to flow downward to the drain. My husband has it on a block about halfway to the drain to keep it up. It is lower there than at the humidifier and lower still at the drain.. seems to be working ok

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The hose has to go down on normal dehumidifiers but some have pumps and can drain up. Any solution to this problem atm I am using peroxide to clean the system as this will break down any organic material.

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After reading that a black slime/gunk builds up I cleaned both the hose and the 90 degree elbow at the rear of the unit which connects to the hose. After a while the hose drainage would again stop working and the bucket would fill up.

My next solution was to buy kids craft pipe cleaner, twist 2-3 together to form a single pipe cleaner, and feed it into the back of the 90 degree elbow and as far in the back of the unit as I could. I found another black gunk buildup in there. Since I did that about 3 weeks ago I haven’t had any problems but can assume the gunk will build up again and I will have to repeat the process.

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It might help to run some Clorox water through the pipe to kill off and bacteria to help slow the next blockage.

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My neighbor needs a 20 ft. hose to get from the dehumidifier to the floor drain. After working perfectly for 5 years, the dehumidifier started draining into the bucket, instead of the floor drain. The problem turned out to be a large growth of red algae inside the hose. I flushed the hose. Problem solved.

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I had luck at one point by making sure the machine was pitched downward toward the back(where the hose comes out) as the surface was uneven. Unfortunately this worked until one of my family members moved the device and unfortunately I cannot find the sweet spot anymore

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My dehumidifier was new. I hooked up the hose, as per the owner's manual. The water still drained into to collection bucket, rather than out of the hose. Help?

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Check to see if the hose has a washer where you connected inside. That hose connection is where the water condensation comes into the bucket or hose.

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Curious. Why is the washer so important?

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Thanks to all who have contributed answers, which helps to get an idea of what works, and for how long. I wound up taking the whole case off my dehumidifier to see how bad the gunk growth was inside. I found it was surprisingly clean in the drain pan above the L-shaped tube that comes out of the bottom of the pan. Photos here (click the 'i' to see my captions).

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Greetings to all you generous contributors my Kenmore 70 pint has the L drain. I disassemble the case and as with the previous contributor found it quite clean inside so I cleared the dust from the filter and reassembled. I suspect that when I poke a pipe cleaner into the L I’m going to see a victory can you hear the droids saying that in Star Wars episode one? Victory anyway thanks to everybody for helping me get my gears turning I acquired this unit with a rental and it’s been sitting in an awful environment where this kind of gunk could clearly grow in the L tube.

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mschaple さん、ありがとうございました!
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