メインコンテンツにスキップ

修理を始めるには

修理する権利

パーツ&ツール

Announced - 2014, November The Samsung Galaxy Core Prime (G360, G361) is powered by 1.3GHz quad-core processor, and it comes with 1GB of RAM. The phone packs 8GB of internal storage that can be expanded up to 64GB via a microSD card.

70の回答 すべてを表示

My phone does not turn on

My phone read T-Mobile update available when I tried to update the phone it says update failed at 92% now the phone won't turn on. When I press the power button it vibrates and shows the Samsung Galaxy Core Prime powered by android screen and is stuck there.

I am located in the Caribbean at the moment.

Can you help me with this problem I have only had the phone for about 6 months

この質問に回答する 同じ問題があります

この質問は役に立ちましたか?

スコア 3
コメントを追加

Nintendo Switch Kits

A quick fix to get back in the game

Shop Switch Kits

Nintendo Switch Kits

A quick fix to get back in the game

Shop Switch Kits

2件の回答

最も参考になった回答

I would try to clear the cache partition in recovery mode. To do this you first need to boot the phone in recovery mode.

Press the Power, Home, and Volume up buttons at the same time.

Release all key when Android or Samsung logo appear then you will see Android System Recovery.

Navigate with the volume keys, and select with the power button.

Navigate to wipe cache partition, and select it.

Wait for that to finish, then reboot your phone.

Hope that helps :)

If it doesn't work though, i would do a factory reset using the same method, unless anyone else has a better answer. (The factory reset will erase ALL personal data from your phone. So it should be a last ditch effort.)

この回答は役に立ちましたか?

スコア 2

コメント:

I have the same problem too, but it didn't work. Although my updates didn't fail, but my phone ran out of battery and shutdown and i cant turn it back on again, have any ideas?

さんによる

i just bought the same phone today it is just turning on and off continuously

please help

さんによる

コメントを追加

If also not solved your problem try to change volume keys

この回答は役に立ちましたか?

スコア 0
コメントを追加

回答を追加する

candyluvcall411 さん、ありがとうございました!
統計データを表示:

過去 24時間: 1

過去 7 日: 5

過去 30 日: 35

今までの合計 1,594