メインコンテンツにスキップ

修理を始めるには

修理する権利

ストア

Samsung Galaxy Note 4は2014年10月にリリースされたスマートフォンです。Galaxy Note 4のモデル番号は、米国の種類のSM-N910、SM-N910A、SM-N910T、SM-N910V、SM-N910R4です。

275の回答 すべてを表示

Phone wont charge or turn on.

Bought a new battery, but it did nothing, the phone will not turn on or any feedback from pressing the power button, the LED does not turn on either to show charging, iv tried different chargers as well. The phone get's really hot though especially around the camera. and the phone had full battery before it just turned off and did not turn back on so i dont think its the charging port. Any help would be awesome im not trying to spend money on a new phone if i don't have to

回答がありました! 回答を表示 同じ問題があります

この質問は役に立ちましたか?

スコア 27

コメント:

I'm having the same issue with my mothers phone. It shut off and wont turn back on. There's no power or indication when charging either.. Tried switching batteries as well. But didn't help. Has anyone answered this question?

Thanks

さんによる

Try booting in safe mode(instructions in a comment below) to get your phone started again and then get one of the apps mentioned. I'm using Wakelock. I was having all of these problems and it definitely got my phone running again. However, like Farknocker said, the phone has problems booting back up if you do a restart, power down, or your battery dies. If i feel I need to restart my phone i've been booting into safe mode then once restarted I disable safe mode and it reboots normally. Annoying but it'll get me through until the Note 8 comes out.

さんによる

My phone also cannot turn on. No light no display no sound no vibration. Tried all the methods given here and also methods on youtube but all didn't work. I didn't want to waste money on another phone as I can change new phone next year when I recontract.

さんによる

Help!!!! My phone also like this! Unable to on at all. It does not charge. No sound. No display. No light. No vibration. Nothing. Tried all the methods here and also some methods on youtube but nothin helps. Totally cannot use. I don't want to waste money to buy any other phone as I can change new phone next year when I recontract

さんによる

Thanks Robert, but? how do you get app if phone wont turn on to get you to google.com to get app?

さんによる

24件以上のコメントを表示

コメントを追加

19件の回答

選択されたソリューション

The most likely cause in this incidence is that the phone is dead. This happens when apps may be too power consuming or the phone does not have a powerful enough cpu to run the app. This makes the phone overheat and as a result fry the motherboard, leaving it unusable. No matter what you do (changing the battery, using different chargers) the phone will not turn on. Unfortunately for your case you will have to buy a new phone.

Hope this made it a bit clearer,

Nathan

この回答は役に立ちましたか?

スコア 11

コメント:

Yeah, this is exactly what happened to my old Samsung Note 4. I'm pretty sure it's because of its age, so don't go beating yourself up, just save some money up and buy a new phone.

さんによる

I almost did this, but I persevered.

I followed Jay D's advice.

--I've delt with this a few times. First try a soft reset. Take the battery out and hold the power button down for 1 minute with the battery out. Put the battery back in and try to power it on. If that doesn't work try hooking it up to your computer with a USB cord and see if your comp can see the phone and turns it on. Last if those 2 fail you can try to start it in safe mode.--

Thanks Jay D @jaydeeeze

さんによる

This answer is awful. See the "freezer" one below, instead.

さんによる

I took the battery out held the power button for a minute and the phone is turning back on as I share this info..ty

さんによる

"This answer is awful. See the "freezer" one below, instead". copied from Telson Chalom. The freezer trick is awesome.

さんによる

11件以上のコメントを表示

コメントを追加
最も参考になった回答

1.

Put in freezer for 20-30mins make sure battery is in different bag (take battery out of phone ) this is not gimmick works on all Samsung's that work fine when running but have the won't turn on and charge problem

2.

Put on charge for a few minutes then start phone

3.

Install wake lock from google play for running probs and engage partial wake lock in app

This will stop phone from shutting down and your phone will run like new even with all the crappy updates

I did this as phone kept shutting down and restarting

New battery is a must for note 4 older than 2 years

And last but not least for God sake don't let your note 4 run out of charge and turn off they don't like it lol

If this does happen just do step 1 again if having problems starting phone

  1. note 4 won't charge
  2. note 4 just turns off
  3. note 4 shuts down
  4. note 4 crashing
  5. note 4 won't charge
  6. note 4 won't turn on

この回答は役に立ちましたか?

スコア 50

コメント:

Oh and take out SIM card and sd card before process

さんによる

Thank you Jade! The freezer trick got my Note 4 working again.

さんによる

Holy crap, the freezer trick works! What the heck? Anyways, totally saved my Note 4 and everything on it. *note to self: Get a new battery.

さんによる

Hi, do i put battery also int eh freezer??

さんによる

This actually worked to a T, I thought I would have to get a new phone. Nope! And I'm now installing the wake lock to keep this from happnening again. Thank you for sharing this trick.

さんによる

54件以上のコメントを表示

コメントを追加

I've delt with this a few times. First try a soft reset. Take the battery out and hold the power button down for 1 minute with the battery out. Put the battery back in and try to power it on. If that doesn't work try hooking it up to your computer with a USB cord and see if your comp can see the phone and turns it on. Last if those 2 fail you can try to start it in safe mode.

Turn off the phone completely.

Press and hold the Power key and the Volume Down key.

When the phone starts to boot, release the Power key but continue holding the Vol Down key until the phone finished restarting.

Safe mode will be displayed at the lower left corner; you may release the Volume Down key now.

If safe mode doesn't work the last thing you can try is recovery mode.

This procedure will attempt to boot the phone up to its barebones. It means that the device will be booted up without loading the usual Android GUI. This is the final step so if it failed, then there’s nothing much you can do about the device but to let the technician sort things out for you.

You don’t need to do anything if the phone booted up in recovery mode successfully. All we wanted to know if it still capable of powering all its components up. Here’s how you boot in recovery…

Turn off the Galaxy Note 4 completely.

Press and hold the Volume Up and the Home keys together, then press and hold the Power key.

When the Note 4 vibrates, release both the Home and Power keys but continue holding the Volume Up key.

When the Android System Recovery shows on the screen, release the Vol Up key.

If it doesn't turn on in any of these steps you might need a new phone. The number 1 thing is to be 100% sure you have a good charged battery. If you can try it in a diff phone to make sure then do that. I had to buy a wall charger for mine and when it was charged it would turn green. My charge port was messed up and it would tell me I had 100% charge and then the phone would turn off and the charge port would stop working for days a time sometimes. Good luck

この回答は役に立ちましたか?

スコア 7

コメント:

im trying it now

さんによる

First of three suggestions worked.

さんによる

I'm trying it now for my Galaxy Note 4 I just got a new battery and it would not power up turn on or charge at all

さんによる

Does it only work for Note4

さんによる

Go for freezer option it worked for me

さんによる

1以上のコメントを表示

コメントを追加

Ive experienced that way back 2014 But in my Galaxy note 2 .its calles sds or sudden death syndrome your board is dead my phone tested and they said my board is dead /Grounded so what i did is i open up the phone remove and turn back the flexes to the board charge it while it is open and boom it works i dont know why this happen but you should try it :) we have the same issue the only diff is you got note 4 and i have note 2 and samaung is known for That sudden death syndrome on their old phone i know how good note series are but i let go my note 2 and never go back again to samsung because of that incident i wish it help try give it a shot .I think the motherboard just need a colder temp. To charge again

この回答は役に立ちましたか?

スコア 2

コメント:

Could you explain better, remove And turn back The flexes?

さんによる

コメントを追加

A class action lawsuit against Samsung was filed in August 2017 by three plaintiffs suffering from the same or similar problems many have been experiencing with the Note 4. The Plaintiffs allege that Samsung sold the Note 4 with knowledge that it contains a defective chip that would fail.

As an aside, the only known method of repairing the phone is to replace the logic board or motherboard. You can obtain used logic board on eBay. There are also a number of DIY videos on Youtube if you care to brave the change yourself.

IMO, the Note 4 still reigns as a superior product in terms of features. Not even the the Note 8 has the features of the Note 4. I bought 2 brand new Note 4s. One died on me 22 months after purchase. The second one is dying after only 10 months of use. Both phones used the app, Wakelock, to keep them going but even this app didn't save my first Note 4. It died and wouldn't restart after AT&T pushed and OS update to myphone. I replaced the first one with a used Note 4 bought locally through Craigslist for $90. If the phone only lasts a year and I have to keep buying a replacement at < $100, I'm still saving money over buying a $750 - $800 product which only lasts two years.

Good luck.

この回答は役に立ちましたか?

スコア 2

コメント:

Sorry for my bad English ... I bought my note 4 11/2014 played with it for about 15 minutes then for some reasons I left it for about two years now it does not charge. I purchased new original samsung battery but still not charging. I tried charged battery but the phone does not turn on. I can not believe that new phone runs about 15 minutes then stops working and I can not imagine that my phone will be opened and repaired while it worked for only 15 minutes ...!!!!!!!!!!

さんによる

Buy another motherboard. Easy to install and only 50.00 ebay

さんによる

OK if your battery is built in an totally dead it won't take a charge at all you gotta put voltage into the battery before the phone can locate the charger

さんによる

コメントを追加

If Note4 won’t power on…

Another thing to try:

-Worked on another Note4 with problem, and did work for me...

-Connect it to a FAST Charger (the one that comes with phone)

-Wait for 30 sec or so, then try again (unplug/plug-in), if it fails

(Should see a "Lightning Bolt" icon on the screen... then try to power on)

-Being a “power” problem, this can JERK it back into booting!

-If it gets HOT, then try switching over to a normal USB charger to continue charging

この回答は役に立ちましたか?

スコア 1

コメント:

Oh yea, and its a good idea to put in a PARTIALLY charged battery 30-80% so that it DOES go into fast charging mode. Dont put 0 or 100% charged in, if you can help it... (I have 4 Note4's with extra batteries, so I have tons of options). P.S. I now have TWO Note4's with this problem! These samsung guys should be SUED!!! I have a couple of great phones to prove it if anyone does a class action on them!

さんによる

Hallo, i'm having issues with my note 4 for months now, reseted it two times, new batteries, smooth resetting, now it works with putting it into a freezer, restart and immediatly launch "wake lock app" setting on partial wake lock... otherwise it crashes within 2 minutes! If i root the phone would'nt it resolve everything? ... i love this phone but will get a Note 8.. or 8 plus, but would like to have this one fixed. Is it possible?

さんによる

コメントを追加

if your phone dont work go to the store that your phone came from and they going to ask you what happend to your phone you have to tell them what heppend to it ok

この回答は役に立ちましたか?

スコア 1
コメントを追加

May 23 at 6:23 PM

 okay everyone, I was looking for something completely different and I ran into this forum. After reading all the questions and all the answers I realized the most of you are grasping at straws, lack of knowledge in electronics and basically dealing with guesswork. if you really really know electronics you would understand that it is a miracle that these phones even work! I grew up with tubes with components that are the size of the entire phone so you must understand how much goes into every and each of these phones, the miniaturization that goes on … so start from there and your life would be easier. there are so many things that can go wrong … so the best approach is, eliminate the obvious: if your phone doesn't charge start by replacing the battery with a known good battery if there’s still no indication, more than likely the charging port is defective! think about it it's always in your pocket collecting lint! start by blowing the port with compressed air and see if there's a difference. if you have a microscope you may take a needle small enough to clean it out. secondly if your phone doesn't light up but it gets hot more than likely it's your display, the display could be simply the flex cable not connecting for that you need to take it apart and reconnect press on the motherboard gently in the right places, you need magnification once you're inside the phone do not try to do anything otherwise there are many finger connectors that can easily be compressed and then you'll have bad reception when he put it back together I can go on and on and on but the only way to resolve this it step-by-step. Do not put your phone in the freezer! the fact that it works after the freezer only indicates you have an intermittent connection and so it is a temporary repair but in the long run you are dooming your phone for good! because what you're creating is condensation there are many radio parts that are shielded and the first thing that happens is the metal gets cold and the air trapped underneath the metal becomes condensed and you get corrosion or worse, a short! so do yourself a favor do not put your phone in the freezer you're better off taking a blow dryer and creating a lot of heat around the phone take off all the plastic parts you can, take off your battery take off the Sim and memory cards and blow a lot of hot air all around but still if you have an intermittent problem it maybe one of the flex cables, there are many of them. I would need days to write all the options. I will try to add some more in the future thanks everyone hope this helps …!

Udabug

この回答は役に立ちましたか?

スコア 1

コメント:

Put my Samsung Note Edge in freezer for 10 minutes then hold power button for 1 minute works for me. It gets black screen and will not boot or charge. Now it gets back to normal. Unbeliveable !!! Thanks. !!!!

さんによる

I also grew up with electronics that used vacuum tubes but that is not helpful at all when you are dealing with micro transistors. The primary problem with these phones and several other galaxy phones is that the on-board memory chip is not well soldered into its socket. After some wear and tear with the phone heating up and cooling down, you start getting intermittent problems caused by the chip having a poor connection to the circuit board. That's why putting it in the freezer works sometimes. Adding a small shim inside the case occasionally resolves the issue for a while, because it puts pressure on the chip to press it into the socket. You end up doing things like this and reinstalling the firmware with Odin which helps for a while. Eventually, though, the phone just fails. It's a manufacturing issue. We know it. Samsung knows it. The thing is; Samsung can't keep selling you phones if they don't die.

さんによる

Freezing would work on some cases but it is not a permanent fix. When solder joints become dry with the time you get poor connection underneath these components. However freezing is a temporary fix. Once the phone gets warmer when working for several hour this issue may return. Best thing to do is reball the memory chip or apply some heat to it using a solder gun with some flux on the top. This will make a better repair. Please make sure you are good with soldering and not to apply excess heat over the memory chip and components around it. Watch some YouTube videos before you attempt on repairing unless you know what you are doing!!! Good luck ?

さんによる

I know I mean next thing ya know giving there phone a bath ?? No don't put your phone in the freezer

さんによる

コメントを追加

the same thing happened to me to me but my doesnt get hot and i have tried relplacing the battery you can try buying a wireless charger thats what i did and it worked

この回答は役に立ちましたか?

スコア 0
コメントを追加

Hi , i need help, i have the same problem on my GALAXY NOTE EDGE , I posted here because it seems that Note 4 and Note Edge are similar, anyways , my phone started freezing and working slow , and lately started shutting off by itself and demanding a reboot and it didnt work so everytime i take the battery off for a few minuts and turn it on again and it works after trying for couple times or sometimes he start easy from the first try, and it keeps doing that for about two weeks , but last night he shut off and never came back to life , i tried everything , the repoot trick by holing the home buttom nd the volume one , tried to take the battery off and hold on the power key for 1 min , 2 min, 3 min .... and more and then put back the battery and never owrked to ... i dont know what to do , i dont want to loose my phone , arround 10 GB videos and picturs and documents are stuck there and i dont know what to do, do please any help ???/ any suggessions ??? sorry for my english if there is any mistakes

この回答は役に立ちましたか?

スコア 0

コメント:

same problem with my Note 4

さんによる

I just got this problem, and decided to use my usual techniques, such as turning it off and on again. I took out the battery, figuring maybe its in the wrong way, and the next thing I know, when i put it back the proper way, I hear a vibration and see the charging symbol. By the way, your English has a few mistakes, but its good enough.

さんによる

Supercritical thanks that worked with my J3

さんによる

コメントを追加

I bought the note 4 almost 2 years ago but about 3 months ago after battery problem I put in a new battery after 1 month the phone started and turning off automatically and I factory reseted it but after that the problem continued and I tried to factory reset again but after that the phone never turned on

この回答は役に立ちましたか?

スコア 0
コメントを追加

I have problem with my Note 4 Edge. It wont turn on with safe mode, hard reset and all the stuff. It wont take any charger. It just dont charge my phone. Please help me . Im going to waste money because of this. If there is anything you know, tell me. Sorry for my bad English. Thanks!

この回答は役に立ちましたか?

スコア 0

コメント:

Try putting it in the freezer... take out sim and sd and battery, for 10 minutes (some say 20-30... but works also before that time (freezing and than thawing am afraid will get too moist?)... thats the only way it works for me, i tried everything!

さんによる

コメントを追加

What if my phone not showing its charging but when the screen went blank it was charged but I'm not getting any light's on it

この回答は役に立ちましたか?

スコア 0

コメント:

because you have to go to the store to figure out what happend to your phone then they going to know and they going to figure it out by there self

さんによる

i had the same to with my talblet

さんによる

コメントを追加

The note 4 mainly focuses on attracting the various individuals in a very short span of time. Even these individuals initiated and shown interest in buying the product for every regular interval successfully. I am also Facing Note 4 won't turn on issue. Finally i am fixed this problem. I refer one one website check out there.

この回答は役に立ちましたか?

スコア 0

コメント:

This whacky advice about the freezer actually WORKS!! I've done it twice already in circumstances where I thought my note 4 was totally bricked. In each case it came back to life. The way I do it is to put my phone and my battery into seperate ziploc baggies. I then put them in the freezer for 10 minutes. After taking it out, I depress the home button on my phone (without the battery in it) for about 30 seconds. I then put the battery back in and start it in a normal fashion.

さんによる

コメントを追加

BEFORE YOU BUY A NEW PHONE READ THIS. I just got this problem, and decided to use my usual techniques, such as turning it off and on again. I took out the battery, figuring maybe its in the wrong way, and the next thing I know, when i put it back the proper way, I hear a vibration and see the charging symbol. Please try this before you throw your phone out. I don't want people wasting their money

この回答は役に立ちましたか?

スコア 0
コメントを追加

I have a Samsung Note 4 and I am having the same issues you all are having. My phone will just shut down and I am unable to reboot it again. I have tried soft resets, safe mode, an app that I read about that will keep your phone from crashing (Wakelock), also the freezer. The freezer for 20 min or more without the battery actually will allow my phone to reboot. But over the course of a couple of weeks the time running starting getting shorter and shorter. I went from 4 days running to 30 seconds before crashing and not rebooting..back to the freezer it went. I tried running it without my SD Memory Card, I deleted apps, eventually I just saved all my data and did a factory reset. Now my phone was like out the box new. I didn’t add any apps to it. It was okay for a couple of days and then died again. Back in the freezer it went. It was down for 4 days before I could get it back on. This time I contacted Verizon for a software upgrade. They couldn’t push me an update but sent me link to do it myself. I know my software was up to date but I felt as if it was corrupted (reason: lagging, crashing, running hot). They sent me a link to download the software Repair Assistant https://www.verizonwireless.com/support/... more info and embedded link. I had previously backed up all my phone data not knowing that the software repair assistant would do it for you. It will save your data and load it back upon completing the OS upgrade. This upgrade is done via your USB cable not over the air. My phone is running like its brand new. N0 lagging, no crashing, and I am enjoying all my apps once again. I know it may seem hopeless but you can save your Note 4. Good luck. Date Aug 2, 2018

この回答は役に立ちましたか?

スコア 0
コメントを追加

Samsung note 4 have sandwich ic dubbal daker ic presh with packing and tight all screw then turn on your device

この回答は役に立ちましたか?

スコア 0
コメントを追加

So wrapping it in paper towel first won't help? Lol well, #1 I think it's definitely a software problem , backup data and try the Verizon link after you get it on from putting it in the freezer,

この回答は役に立ちましたか?

スコア 0
コメントを追加

Galaxy S4 blue light blinking but won't power up

fjdale’s method worked for me:

“I took the battery out held the power button for a minute and the phone is turning back on as I share this info..ty

08/19/2018 by fjdale “

Thanks!

この回答は役に立ちましたか?

スコア 0
コメントを追加

回答を追加する

Shawn Akumalla さん、ありがとうございました!
統計データを表示:

過去 24時間: 40

過去 7 日: 238

過去 30 日: 1,118

今までの合計 177,430