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Released fall 2013, the Z30 is a touchscreen smartphone by BlackBerry.

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My phone suddenly off while charging

Why my phone suddenly off. When i charging, my phone feels hot. Then i turn it off. After that i turn it on, but it dont turn on. Nothing happens. Even the ligth indicator not turn on. Can anybody tells me what should i do?

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Same problem. The phone seems totally dead. The red and green lights go on when it's plugged in, but nothing else happens. Won't sync with my computer, either.

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Would the battery die that abruptly?

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Doesn't matter--sounds like it's dead.

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From Experience I can say that there might be a short. Either that or the battery is done. You can replace the battery but a short is irreversible. If the phone is under warranty I suggest you trade it in.

Another thing possible is that the phone is bricked. Does your pc recognise the phone when you plug it in? If it does, then the phone is bricked. If not, then follow the first paragraph.

How to (hopefully) fix a brick:

1. Press and hold the volume up and down keys at the same time.

2. Power on the phone.

3. If that does not work; assume you have either a corrupted nand, or a completely dead phone.

A corrupted nand can only be fixed by flashing the nand. I do not know how to flash a blackberrys nand.

NOTE: A nand is the phones internal memory. It store the firmware of the phone.

You stated that the phone gets hot. Overheating can seriously damage a phone.

Hope this helps!

UPDATE PLS READ FIRST: After some research I figured out the battery is unremoveable so disregard the replacing the battery.

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my pc didnt recognised my phone when i connect it. and i tried the combine of volume up and down tombol already. nothing happen. if the battery damage, i can change the battery. but i'm not sure if the battery damage or not. how can i test the battery? i dont have the spare battery. if something else damage/short, which part do you think? can i change the part?

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A multimeter can be used for testing the battery. If the logicboard is damaged then I just recommend getting a new phone.

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Hi good evening my phone when i connect it. and i tried the combine of volume up and down tombol already. nothing happen. if the battery damage, i can change the battery. but i'm not sure if the battery not damage if something else how i turn on my phone withuot botton

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Janari さん、ありがとうございました!
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