Why won't my SoundLink Color turn on?
My speaker won't turn on when it is not plugged in, even after charging it for hours. What should I do to fix this?
The Bose SoundLink Color is a Bluetooth speaker, designed as a more affordable and portable alternative to the SoundLink Mini.
Speaker will not turn on when connected to AC power
Applies to: SoundLink Color Bluetooth® speaker
Please try the following to resolve your issue:
Make sure your system is connected to a working AC (mains) outlet
Make sure you are using the Bose power supply that shipped with your speaker. While the speaker can be physically connected to other USB power chargers, the Bose power supply is recommended for best results
If you are using a surge protector, try plugging directly into a working wall outlet
Make sure both ends of the power supply cable are firmly connected
Bose Soundlink Color plugged into wall but not turning on and no charging light visible?
If you don't have the "three-dots" button, try this - it puts the Soundlink into shipping mode and returns it to normal:
- Plug soundlink in to wall charger
- Hold down the play/pause button for 15 seconds.
- Then, BEFORE releasing the play/pause button, unplug the charge cord from the unit.
- Release the button
- Plug the unit back into the wall charger.
- Press the power button, and your unit should power on.
Well...I'm suggesting that someone up vote this as the answer...and not the copy and pasted solution from the product manual, which wasn't working.
I went to Bose' support forum and found this:
"We had identified an issue with the original software which may have caused the issue you are experiencing with the charging and power on.
If you update the system with the latest software version, you should then be able to power on the speaker without issue. For details and instructions on how to perform that update, visit the link below:
Downloaded the update software that covers all Bose products. http://btu.bose.com/#section=device
3 minutes to install and it now powers on and pairs on battery power only. As long as I don't let the battery get too low that I get a warning the settings hold and the issue does not repeat itself.
Charge the battery after any extended use.
So nothing worked for me, holding the power button , play/pause button etc. So, I connected the speaker to the laptop and updated the driver, while the driver was updating the light started to blink. What a relief, I thought it had become a brick.
i had the same turning on issue , until when i install the new firmware which has done well, but after some days the problem occurred so i then plug it to my system to do the update which was fine and it started working again, but now the speakers has stop working, i cant power it on. i’ve done several updates, i did the A”D”V AND ARROW UP + ARROW DOWN to see if i can get options for the previous version with no prevail. but the system is showing that my BOSE COLOR SOUNDLINK IS UP TO DATE, and i did the shipping mode too am still it waiting for an HOUR to see if my speaker will come up after this shipping mode method.
Thanks BOSE nice work i enjoy that speaker hoping it will come back to life again, cos is a good product i love.
I have same issue that the SoundLink Power can’t On. But it can charging, the yellow blinking light and green light are On when charging. I have already done play/ pause button holding method. But device can’t On. I have updated the driver to the new updation using laptop. I have noticed only blinking the charging light. But the device in the same position also. Its not working my device. Power button not working untill now. Can anyone help me to get fix my device.
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