Why are several keys on my keyboard not working?
When using the laptop I cannot type using all of the keys, as some of them are not responding when pressed.
This PC is a Dell Inspiron 3000 Series laptop with an AMD processor and a non-touch display. It's model number is 3541.
This could be due to any sort of damage, but most likely if you dropped or accidentally spilt something on it, you could need a new keyboard altogether. Let me know if this is not the case, but if it is, please refer to our Keyboard Repair Guide located on the device page.
Good morning Edward,
You will likely need to replace the keyboard. In general that's not a difficult job at all. There is not a repair guide on here so this link should help. https://www.youtube.com/watch?v=soDpr5_G...
Three keys close to each other (o, l, and period) quit working on my Dell Inspiron 15 5000 series laptop which I have only had for two months over a year (no more warranty, of course). I gently pried the keyboard off using the indentations at the top, then wiped the area of the three keys that weren't working with an electronic wipe. After it dried I put the keyboard back on, making sure that the tape-like parts were snapped in with the correct side up. After that it worked fine, better than what the Dell tech person had me do (turn off, remove battery for a while), which only helped for a few minutes. No sooner was I off the phone with her when the problem returned.
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