My lens is stuck out

The lens is all the way out. I had new batteries in it and have replaced them with Duracells. The LCD lens comes on, but there is no picture. Can this be fixed?

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Dan, can you please clarify something. You turn your camera on and the lens extents? But you do not see anything on your LCD? The lens retracts when you turn the camera off?

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I'm also experiencing the same problem. The lens is fully extended and is stuck in this position with batteries inserted and without. When the camera is switched on, the screen displays the Sony Cybershot image but doesn't go any further than that. I've tried removing the batteries any reinserting new ones after 30 secs as advised on another forum but this hasn't helped. I don't really know the history of the camera as I bought it as a second. Can you help? Thanx

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