修理を始めるには コミュニティ ストア

A Windows phone known for its camera capabilities. Also known as Nokia EOS, Nokia 909, Nokia RM-875, Nokia RM-877, Nokia RM-876.

42回答 すべてを表示

オプション

Nokia lumia 1020 flashlight led stuck on forever! HELP!

Hi, I am doing this on behalf of my brother.

He has a yellow lumia 1020 and loves it. Recently, his phone has started to malfunction, and the flashlight led stays on, no matter what we have tried! We have completely discharged the battery, and as soon as we plug it back in, the flashlight turns back on again! we have tried the software, but it freezes as soon as we try and access anything to do with the camera and flashlight!

He is known for dropping his device a lot and it has not been exposed to water*

Any Ideas?

Thanks very much in advance!

回答がありました！ 回答を表示 同じ問題があります

この質問は役に立ちましたか？

はい いいえ
スコア 2
7 件のコメント

Is it the focus assist light? Or the flash?

さんによる

It is the small round one

さんによる

and the phone is 100% frozen and you cannot turn it off via the button. It rattles too.

さんによる

Seems to be a common issue, a lot of the users from the Microsoft forums have had the same issue, apparently it's a main-board issue.

さんによる

what causes it and what can be done to fix it?

さんによる

2件以上のコメントを表示

コメントを追加

3件の回答

フィルタ：
参考になった順 新しい順 古い順
ベストアンサー

オプション

Same problem here (focus assistant stuck).

Camera stop working, everything else was fine.

Found a couple of tutorials suggesting hard reset but didn't fix it.

Argentina's official retailer couldn't fix it either.

A friend of mine opened the phone, in my case the flash was causing an electrical problem. Removed the flash, everything is working again (except the flash, we don't have spare parts in Argentina)

Hope this information helps you

このアンサーは役に立ちましたか？

はい いいえ
スコア 1

2 件のコメント:

Thanks very much!

さんによる

My phone was On and i noticed that The led was on,it wasnt turning off,eventually it died and the LED was off,but as soon as i plug in the charger,the LED lits up instantly and the phone remains off.What to do now?I have a similar problem,I havent opened the phone yet,but have ordered a Flash flex cable from Aliexpress..

I had a question,I saw the Teardown Disassembly and i cant find how was the flash attached to the mainboard?

I didnt see any connections....

Can anyone help me

さんによる

コメントを追加

オプション

Main-board issue. Send to Nokia Care for repair.

このアンサーは役に立ちましたか？

はい いいえ
スコア 0

3 件のコメント:

Are you able to tell us what causes it? Thanks for helping!

さんによる

because nokia care costs so much!

さんによる

Sorry, I've searched everywhere and can't find exactly what the problem is. All I know is that the only people who got it fixed took it to Nokia. I hope someone else might be able to help you.

さんによる

コメントを追加

オプション

I have this problem too! My flashlight has been on for 2 weeks. It only turns off if I remove the battery. I have tried doing the factory reset, but it's still there... Also, when my phone is dead, the flashlight finally switches off, but as soon as I connect the charger, it switches on again...It's so frustrating!!!!

If you know how to fix, please let me know!

このアンサーは役に立ちましたか？

はい いいえ
スコア 0
コメントを追加

回答を追加する

Owen Davies さん、ありがとうございました！
統計データ:

過去 24時間: 1

過去 7 日: 8

過去 30 日: 21

今までの合計 9,369