Laptop makes a clink noise and is off
I have a Dell Studio 15 laptop that is about a year and a half old. The laptop occasionally just makes a noise like a clink and is off. It does not do the shut down process. When i turn it back on it says windows did not shut down correctly and whether i want it to run in safe mode. I have already tried getting dell to fix it and they said that it would be a problem with the heat-sink. They replaced it but the problem is still there. Any help at all would be great. Thanks
What does this clink sound like?
It sounds like a marble falling on a metal bar
Does it power right back on after the clink? If it just shuts completely off, as in no fans, no lights, no screen, then it sounds like a power issue, although the clink noise is odd. Perhaps there is a relay fuse that is being tripped.
Does it do the clink on battery power only, plugged in only, or both?
== Update ==
It is a power issue. I just had an issue with a Dell Studio laptop (older version) and when power gets shut off to the machine the HDD makes the clink noise when it powers down suddenly. This would be a worse case scenario though because it is part of the mother board in your case that is fried. Luckily, you should still be able to access the data off the hard drive when attached to another computer via a USB hard drive tool.
No it does not power back after the clink and there are no fans and lights. and it does it with both. Thanks for your answer