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Announced August 2012. Released Early 2013. Identified as GT-I8750/SGH-T899M

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My Samsung Ativ S cannot take a photograph

I cannot take a photograph as the phone screen is very dark and the camera function icon is deemed. I tried to restart the phone but no useful. Please help explain me the reason why. Thank you.

Dung Nguyen (email: dung-nt@hotmail.com)

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選択されたソリューション

Gday dung well 1 thing you could try is doing a complete software reset.

(THIS IS DELETE ALL YOUR CONTACTS PHOTOS AND DATA)

http://techchannel.radioshack.com/reset-...

This website should be helpful with the process

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Many thanks Konastar for your advice.

Kind regards,

Dung Nguyen

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Hello, i have the same problem. I cannot load my back camera, sometimes the screen is frozen, sometimes is black and sometimes it closes from itself.

I tried with hard reset but i didn't help.

When i bought the phone it had Windows Phone 8.0 but later i updated it and now it has 8.1.

The main question is: Is software or hardware problem? What is the possibility of software problem?

If anyone have solution please contact me (toni_zver@hotmail.com)

Thank you.

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HELLO, i have a big problem.. i was using an suddently it restart by itself, but now the screen goes off and on, and i can't do anythings...i need help!

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Maybe replace the connector of the camera?

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My phone can not open .what can I do?

Can you please help me?

Tanks more!

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Dung さん、ありがとうございました!
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