メインコンテンツにスキップ

2012年3月16日に発売されたiPad Wi-Fi機能搭載の第3世代モデルです。モデル番号はA1416です。修理には温めて、慎重にこじ開ける作業が必須です。

184の回答 すべて表示

Recover iPad Pictures after Apple Factory Reset

Hello,

I have a 2 part question. After contacting Apple Support because my iPad was freezing they guided me to do an iCloud Back-Up and then delete my account to re-synced with the iCloud back up. Unfortunately the Apple agent did not verify our 'Manage iCloud storage' to see that out 'Camera Roll' Pictures were turned off. This deleted 4 years of very important pictures (to say the very least). I was transferred to an Apple Senior Supervisor, who admitted his agent's mistake and said that there was nothing they can do.

The Senior Supervisor tried to send us and 'iPod Nano' as compensation ($150.00) and said that we would have to try and find an Apple certified retailer to try and recuperate the lost data (pictures) on our own and AT OUR EXPENSE.

This is a nightmare and what Apple is offering is a joke. I searched the Internet for programs to recuperate the data to no avail.

1. Please advise if there is any way (software or other) to recuperate these deleted pictures (as they were not backup anywhere) as the only way would be via the hard-disk on the iPad.

2. Please also advise what course of action to take with Apple as what they are offering is a sub-standard brush off.

Thank you for your time and effort

回答がありました! View the answer 同じ問題があります

この質問は役に立ちましたか?

スコア 19

コメント:

I did an "update" on my IPad . . . all info is gone! Apple said they do NOT do data recovery! The company they recommended said it would cost between $1600 to up to $6,000.00 to recover my pictures! Apple should be responsible . . . maybe its time to contact an attorney, especially for that $6,000.00 price tag!

による

No a lawyer cannot help. You agreed that Apple is not responsible for any data a losses.

による

Hi I have problem my iPad is disabled because of entering so many times of wrong passcode, I already forgot the passcode I've input because I used my iPad frequently, when my brother already reset my iPad all the data and camera roll which really so important to me was deleted, I want to ask if there's a way to recover even my pictures data only please thanks

による

After factory reset your iPad or iPhone, then all the data in your iPad or iPhone will gone forever unless you have a backup using iTunes or other OS-X/MacOS or iOS backup app.

による

HI !Micheal my iPhone lost its wifi device i can't access wiffi, even its logo is gone.

による

表示する 1 他のコメントを

コメントを追加

Apple Watch キット

スクリーンとバッテリー の修理が簡単にできます。

ショップを見る

Apple Watch キット

スクリーンとバッテリー の修理が簡単にできます。

ショップを見る

2回答

選択されたソリューション

Your picture is very unlikely to come back. ios devices have AES-256 encryption. Even if the file system data can still be dumped from the flash chip, it's easier to make up new photos than trying to crack it.

Erase all content and settings

The “Erase all content and settings” option in Settings obliterates all the keys in Effaceable Storage, rendering all user data on the device cryptographically inaccessible. Therefore, it’s an ideal way to be sure all personal information is removed from a device before giving

it to somebody else or returning it for service. Important: Do not use the “Erase all content and settings” option until the device has been backed up, as there is no way to recover the erased data.

From ios security overview

この回答は役に立ちましたか?

スコア 5

コメント:

Tom,

Thank you for your comment, as this was something that was explained to me, but regardless I have hard time believing that nothing can be done. Some one knows something. I'll keep looking.

による

You don't argue with cryptography. Not even NSA can hack into a properly configured ipad, let alone a wiped one

による

Sorry to say but if iPad is wiped and no backup was made all is lost no simple way about it...

による

コメントを追加

Will the files be overwritten after factory reset?

この回答は役に立ちましたか?

スコア 0

コメント:

No but the keys will be securely erased, making the files worse than useless.

による

So, it's useless.

による

コメントを追加

回答を追加する

Mark さん、ありがとうございました!
統計データを表示:

過去 24時間: 5

過去 7 日: 45

過去 30 日: 217

今までの合計 111,992