will not turn on
my tab will not turn on, have tried charging by power socket and then my computer - it sounds like its trying to connect and occasionally i see the battery image showing low. have already tried holding on button for several minutes
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'''have you made a recent upgrade on your tab's OS? it's a known issue that currently is being taken care of by Samsung and will be rolling out a resolution to that issue. However, what we advise our customers to aid the power issues is to Perform a Factory Data Reset to restore your tab to an earlier point prior to the issue your having right now. To do this,
Warning: The procedure listed below will delete all user data. If you do not want to lose your data stop now and perform a data backup.
To perform a hard reset, follow these steps:
>Power the Tab off.
>Press and hold Volume down and Power buttons.
>The Android system recovery menu appears.
>Press the Volume Up or Down button to select "wipe data/factory reset", and then press the Power button to make your selection.
>Press the Volume Up or Down button to select "Yes – delete all user data", and then press the Power button to make your selection.
>When the reset is complete, press the volume Up or Down button to select "reboot system now", and then press the Power button to make your selection.
Should you need further Assistance, please give us a call at 1-800-SAMSUNG
'''
Jenner Alexander C. Millan
Samsung Tech Support
'''
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