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Troubleshooting Page Draft
Team Tag: WCU-VIRTUE-F21S1G4 Device: LG G8 ThinQ
Screen is Black/Not Working
Display not working properly or faulty screen.
Dead Pixels Anywhere on Screen, Cracks, or Chips.
Easily fixed with a screen replacement, see [insert guide].
Screen Disconnected
The screen display system could have been disconnected internally, this guide [insert replacement guide here] details how to reconnect/replace it.
Headphone Audio Cuts In and Out
Wired audio accessory playback randomly stops and starts, or does not connect at all.
Headphone Cable is Damaged
Headphone cable could be worn. Try other headphones that would work for your device.
Internal Headphone Jack is Damaged
The 3.5mm jack within the phone can become disconnected or damaged, this guide [insert replacement guide here] details how to replace this.
Battery Dies Quickly
The phone’s battery life is significantly lower than when new
Battery Degradation
Phone batteries decay over time, most can be replaced with a new battery [insert guide].
Speaker Outputs No Sound
Speaker’s output may be scratchy, or won’t play anything at all
Speaker May Be Damaged
Check to see if speaker has any scratched or has any cuts around or on it. Speaker can be placed [insert guide]
Unstable Charging Connection
Phone does not display charging status when connected to power, or if charging connection is unreliable.
Charging cable might be damaged
Use a different cable to test out the connection. Your current cable may be faulty.
Loose internal connection
Reconnect existing USB-C port, or replace it with a new one [insert guide].
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