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Tablet Will Not Turn On
No matter what you try to do, the screen remains black, and the device will not turn on.
Faulty Battery
Try plugging the tablet into the wall outlet. If the device turns on and only stays on when plugged into the power source, then there is a problem with the battery. The battery will need to be replaced
Broken Charging Cord
If when you charge the device no lights blink and the screen remains black, try using a different charging cord. If the device turns on, then the problem was with the previous power cord, and it needs to be replaced.
Broken Power Button
Be sure to check and make sure that the power button is not stuck or broken. Try to move it around to make sure that it presses all the way down. The button may have to be replaced.
Tablet Will Not Charge
The tablet will not charge when plugged in.
Dirty Charging Port
Inspect the charging port for any debris, and carefully clean it out using a can of compressed air at a safe distance.
Broken Charging Cable
Try to charge the tablet with a different cable, preferably the official Samsung 5.3v charger, as well as from a different outlet. if a new cable still does not charge the tablet, continue troubleshooting.
Underpowered Charging Cable
If there is a red "x" over the battery, the cable you are using does not transfer enough amps to charge while in use, and you need to get a charger that has a transfer rate of at least 2 amps for the device to charge effectively.
Faulty Charging Port
If none of this helps, a connection pin may be broken and the charging port should be replaced.
Home Button Does Not Work
Pushing the Home Button doesn't work or make the tablet light up.
Software Bug/Glitch
Before making any replacements, it is worth it to try to soft reset the device. This resets it without deleting any of your data. This is done by powering off and on the tablet.
If this doesn't help, try doing a hard reset, or a factory reset. Back up your data to your computer before attempting this. A hard reset is done by powering off your tablet, then turning it back on by pushing the volume up key, the home key, and the power key at the same time. Then the Android recovery menu will show up. Navigate down to the Wipe Data/Factory Reset option using the volume buttons, and select with the power button. Select yes to delete all user data. The tablet will reboot and be reset to factory settings. If this does not help, parts likely need to be replaced.
Hardware Failure
If the above fixes don't work then either the home button or the entire tablet will have to be replaced.
5 件のコメント
The starting bottun delays few seconds. The auto screen position is fixed and doesn't change; it's either vertical or horizontal. I really want a solution to this problem.
asimogaily - 返信
My device has sufficient charge and do switch on but instead of normal screen there is a black screen appeared on it. So what should I do to recover my tab’s problem
Jomi BTS_army - 返信
Battery says 100%.
Powers up with logo and sometimes home screen but emediatly goes back to logo black screen..
What do I do?
steve tedesco - 返信
Yup same here. I say we just set them all on fire and go live amongst the animals.
S.J. Savage -
I recently purchased a second hand Galaxy Tab S2 SM-T813 9.7" for my Mother. All is working perfectly, but the screen has a very faint, orange rectangular box border on it in the background ( approx 15mm in from the sides and 40mm in from the top and bottom ). I can also see three feint icon images.....2 icons of 'settings' ( upper right and bottom left ), and in the bottom right hand corner there is a feint image of jigsaw piece. I'm pretty sure I had a similar issue with my S2 many years ago and I was able to resolve it. I would be extremely grateful if you could please let me know if there is a simple solution to removing this feint border and background images
adam biglin - 返信