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Garmin Express Doesn’t Recognize iTunes
While Garmin devices allow you to navigate efficiently, they can also make it a little entertaining. Users can store media such as music on their Garmin devices by syncing them with iTunes. However, Garmin Express software is required in order to perform this feat. There may be times when your Garmin device or Garmin Express will not recognize iTunes in order to transfer music. In such scenarios, you can follow the steps mentioned below to fix the issues:
Garmin Express makes use of the iTunes Media Library.xml file for syncing with iTunes.
If your music is stored in a different drive then a file by the name of iTunes Library.xml can be found in that folder itself.
Copy the iTunes Library.xml to C:\Users\username\Music\iTunes.
Rename the copied file as iTunes Media Library.xml.
Restart Garmin Express and iTunes should now be recognized.
If the steps given above don’t work:
Open iTunes and go to Preferences.
Switch to Advanced tab.
If the box next to Share iTunes Library XML with other applications is checked, uncheck it.
Save the new settings by clicking on OK.
Restart iTunes and again go to the Advanced tab from Preferences.
Check the Share iTunes Library XML with other applications box and save the new settings by clicking on OK.
This will create a new iTunes Library.xml file in the music folder. Locate the iTune Library.xml file and copy it to C:\Users\username\Music\iTunes. Rename the copied file as iTunes Media Library.xml. Launch Garmin Express and check if iTunes is recognized by it.
Note: The above procedure needs to be followed every time the iTunes Library.xml file gets updated for Garmin Express to recognize iTunes.
While the instructions given above should resolve the Garmin Express syncing issues, you can get in touch with Garmin customer support by dialing the Garmin customer service toll free number. Garmin support offers efficient solutions for all the issues related to Garmin products and services.
Also give a call to Garmin customer service for further updates or if you still persist any problem
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