Earbuds Will Not Charge

• Restart your Device/Earbuds: Oftentimes restarting the device is enough to fix the issue. When you restart your device, it also restarts the underlying software controlling services like Bluetooth, clearing up any temporary glitches impeding the Bluetooth functionality.
• Make sure your Charging Case is Charged: Most wireless earbuds will have a case with its own internal battery, that extends battery life throughout the day. If you're finding that your earbuds aren’t charging, double-check that your charging case is charged..
• Try a Different Charging Cable: Inspect your charging cable for visible signs of damage such as fraying or bent connectors. Replace the cable if needed.
• Check Battery Status and LED Indicators: Observe any LED indicators on your earbuds or charging case. A steady light or a blinking pattern may indicate a charging issue or a need for a reset.
• Clean your Charging Case: Sometimes, pocket lint or debris can build up inside your charging case and prevent your earbuds from charging. Use 70% Isopropyl Alcohol and a Q-Tip, along with a dust blower, to clean your case. Use this video by Griffin Benchmark for reference.

Firmware is specialized software embedded in your earbuds that enables communication between hardware and software. In many cases, outdated firmware might have glitches that lead to frequent disconnections or pairing failures. If your earbuds support it, try updating their firmware.

1. Ensure that your AirPods are within Bluetooth range of your iPhone, iPad, or Mac connected to Wi-Fi. Place your AirPods in their charging case and close the lid.
2. Connect the charging cable to the charging case and plug the other end into a USB charger or port. You will plug your headphones in if you're trying to update your AirPods Max.
3. Wait for at least 30 minutes for the firmware to update. Don't open your AirPods case during this time.
4. Reopen the charging case lid to reconnect your AirPods to your iPhone, iPad, or Mac. You can verify the firmware version once more through your Bluetooth settings.

1. Insert the earbuds into the charging case, leaving the lid open.
2. Navigate to and open the Galaxy Wearable app on your phone or tablet, and then tap Earbud settings or About earbuds.
3. Tap Earbuds software update, and then tap Download and install. If an update is available, the update process will begin.

• Check your Charging Case and Earbuds for Damage: Make sure that your earbuds are fitting inside their charging case, and making proper contact with the metal contacts inside the case.
• Inspect the Device's Charging Port: Examine the charging port on your Earbuds for any physical damage, debris, or bent pins that may obstruct the charging process.
• Clean the Charging Port: If you notice any debris or dust in the charging port, use a dust blower or cotton swab with 90% rubbing alcohol to clean it carefully. Ensure that no foreign objects obstruct the connection between the charging cable and the port.
• Replace the Carging Port: If you see that the charging port for your earbus or headphones is burnt, has bent pins, or is damaged, then you may need to replace the port.

Smaller batteries, typically the ones found in earbuds or headphones, typically have a life expectancy between one to three years. If your Earbuds are not charging, the battery might be defective.

• Check battery level: Plug in your Charging Case/Headphones for at least 15 minutes, and then check if the charging indicator lights up to show it's charging. If not, the battery might be dead or malfunctioning.
• Factory Reset your Earbuds: Sometimes factory resetting your earbuds can also restart the battery.
• Check the Battery's Health: Unfortunately, no battery lasts forever. If you've earbuds support it, try checking the health of your headphone batteries.
• Replace the Battery: It may need to be replaced if it does not charge or hold a charge even after trying the above steps. You must follow the instructions for replacing the batteries for your specific listening device.