American Weigh AWS-100 Troubleshooting
Display Gives Faulty Readings
The weight shown on the display is inaccurate or inconsistent.
Display Shows Negative Number When Nothing Is On It
If there is nothing currently on the scale, but it still shows a number, or is negative, press the Tare button on the front to reset the scale to zero. This will also reset it even if there is something currently on the weighing platform.
Reading Is Noticeably Inaccurate
The scale might require calibration. Refer to the instructions on the inside cover. Use 100 grams as the calibration weight. If you don't have a standardized weight, 20 U.S. nickels is equivalent to 100 grams.
The screen won't turn on.
The batteries could be dead, or there could be something obstructing their connection. Refer to this guide on battery replacement.
Display Not Properly Connected
The display is improperly connected to the circuit board. Open the device, and secure the connection.
The scale displays error codes such as OUTZ, 88888, or L.
Display reads OUTZ
The scale needs to be calibrated. Refer to the above section on Faulty Readings. If performing calibration doesn't remedy the problem, the scale might have suffered permanent damage.
Screen Shows 88888
The device is overloaded. Remove any additional weight until the error code disappears and the object's weight begins to show on the screen again. Overloading the device could cause serious damage to the load cell.
Screen Shows L
The batteries in your device are running low. Replace the batteries as soon as possible using the guide here.
Damage to Physical Components
Outer plastic casing or keys are damaged.
If the sensor becomes damaged to to overloading the device, refer to this guide for sensor replacement.
Outer Casing is Damaged
Damaging the case should not affect the device's ability to perform accurate readings.
Keys Are Unresponsive
The key connection may be compromised.
The display is physically damaged
Display Is Broken
If the display sustained damage it may be necessary to replace the screen.