Why does my device not completely charge?Been trying to charge the device all day and it still only says 53% charged.
回答先: Audio distortion with headphones?The audio could be choppy due to bad headphones or a bad audio jack on your device. Try plugging your headphones into another device you know works or another set of headphones into your device. If the sound continues to be choppy with working headphones, replace the device's audio jack. See troubleshooting guide here.
回答先: Phone display unresponsive, screen is frozen?After performing the tasks suggested by Max. If the screen is still not working, the display screen might be broken. Follow the replacement guide provided on the device page. Here is the troubleshooting guide.