I have now spent nearly one year with the Droid Bionic. It has now been replaced 2 times, due to poor functionality.
I have a replacement coming from Verizon but opted to call Motorola to see about getting a different model. I was told that I could not get a different model from the Bionic. The representative acknowledged that the Bionic has had many problems with functionality but still would not offer a different model, only offering to repair the one I have. I have a new replacement coming!
I offered to take an older model, just not a Bionic. The answer was no.
I will now be posting on EVERY website I can find that Motorola does not stand behind their poor models and does not offer customers service.
All I asked for was for the company to stand behind it's product and make amends when it is inferior...even if that meant I got an older model. I paid $250, with a contract, for my phone and it is poorer quality than my work flip phone.
Next time, I will return to the Iphone.