The adhesive tape snapped on me as well. Tried strong cotton to cheesewire it out, much like the dental floss, but didn’t work, kept snapping. Tried a little heat from hair drier, didn’t help! Had to prise the bottom end up enough to insert very thin metal scaper, approx. 1” wide and slowly force it up . Nerve wracking, but finally came out.
Oops, just seen the next step was to help with this problem!
I did not use the recommended tools, so it’s not the best advice.