It's a big pain in the ass. Average time to replace the batter is 1 hour? WTF. My old Motorola Atrix 4g takes me 30 seconds total time to replace the battery. One would;d think that newer androids would be easier not more difficult. Should have bought a different phone. I also have trouble with the phone freezing up and may have to reboot it three or four times a day. What a piece of crap.