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ビデオの概要

この分解は修理ガイドでは ありません。 お持ちのEssential Phoneを修理する際は、iFixitの修理ガイドをご利用ください。

  1. Essential Phoneの分解, Essential Phoneの分解: 手順 1、 3の画像 1 Essential Phoneの分解, Essential Phoneの分解: 手順 1、 3の画像 2 Essential Phoneの分解, Essential Phoneの分解: 手順 1、 3の画像 3
    • さて、Essential Phoneのエッセンシャル部分です。

    • Kryo 280 オクタコアCPU、4 GB RAMとペアのAdreno 540 GPU付きQualcomm Snapdragon 835

    • 128 GB UFS 2.1オンボードストーレッジ

    • 5.71" LCD with 2560 × 1312解像度 (504 ppi)

    • Dual 13メガピクセル-リアカメラ (one RGB + one monochrome) with image fusion technology

    • 8 MP解像度の正面カメラ、16:9のアクペクト比

    • 802.11a/b/g/n/ac Wi‑Fi + MIMO Bluetooth 5.0 LE + NFC

  2. Essential Phoneの分解: 手順 2、 2の画像 1 Essential Phoneの分解: 手順 2、 2の画像 2
    • ベゼルなしのスクリーンを追求する中で、Essentialはインビジブルに近いイヤホンスピーカー用の差し込み口と正面カメラ用スペースを作り出しました。

    • 反対側にまわると、このデバイスの座敷芸を見る事ができます。2つのマグネット付き電源用ピンです。このマグネットピンを利用して他のアクセサリもEssential Phoneに装着できます。現在のところ、360度撮影可能なカメラがEssentialの中で使える唯一のアクセサリですが、今後もっと多くのアクセサリが追加されるようです。

    • モジュール式のスマートフォンは、まだ大きな市場を占めていませんが、このアイディアは大いに歓迎しましょうーカメラが”古くなった”からという理由でデバイス全体を買い換えるより、モジュール式カメラを買った方が、環境への影響は低いからです。

    • さらに、180度撮影可能な内蔵デュアルカメラシステムも確認できます。搭載されている指紋認証センサーはEssentialのエッセンシャル部分(個人データー)を守ってくれます。

    According to my experience (with an ANCIENT Mortorolla), these thin speaker grill tend to be FILLED with dust and similar things with a high dirtiness. I do not like it.

    The 180º photo is pretty much a lie, by the way.

    Xavier Jiang - 返信

  3. Essential Phoneの分解: 手順 3、 2の画像 1 Essential Phoneの分解: 手順 3、 2の画像 2
    • Essentialはヘッドホンジャックを不要なものとしてリストから削除しました。代わりに USB-C コネクターが付いています。これはリスキーな選択でした。

    • コネクターの側に並ぶのは、スピーカーグリル、SIMカード用スロット、下部マイクです。 Galaxy S8のように、SIMの取り出しとマイク用差し込み口はよく似ているので間違えてしまいそうです。

    • …そして、ユーザーから問題が寄せられているようです。(Galaxy S8のアンサーフォーラムで、あるユーザーがSIMカード取り出し用ホールかマイク用ホールか混乱しています。)

    • EssentialはSIMカードの下にちょっとしたサプライズを用意してくれました。アウターケースには表記が一切なく、製造ブランド名/マークが記されていません。この小さなタグの内部に認識情報がすべて隠されています。

    • 隠されているものをなんとかして見つけ出すのは楽しいものです。Essential はこの小さなタグを軸にして電話を組み立てたのでしょうか?

    Do you think it's possible to break the mic if you firmly insert a pin in the wrong hole (the one *too* close to the one to release the sim card) by mistake? That would be a very bad design...

    Pascal Forget - 返信

    “…and it proved to be an issue.” descriped a case…

    I won’t put much remark on it beside a “lol“.

    And yes, I LOVE this little tag. Intersting..

    Xavier Jiang - 返信

  4. Essential Phoneの分解: 手順 4、 3の画像 1 Essential Phoneの分解: 手順 4、 3の画像 2 Essential Phoneの分解: 手順 4、 3の画像 3
    • さて、中身を確認する時間が過ぎています。しかし、内部に入ることができません。目で確認できるネジがないので、おそらくこのデバイスは接着剤で組み立てられているのではないかと想定します。ーしかしながら、どれだけ接着剤を熱で温めて、吸盤で引っ張ってもこのスマートフォンのディスプレイ上に留められた接着剤はびくともしません。

    • 他に方法がないので、逆の方法をとることにしました。それはSuper Coldです。

    • 北極探検で苦しんだ後、ついにバックカバーが緩んできました。開いてみると…

    • …何もありません!巨大な接着剤パッドの下には、唯一あるのは反対側から留められた幾つかのネジとミッドフレームアセンブリのみです。

    I hope someone know what they are doing.

    THAT applies to BOTH of you, Essential and iFixit. (you SHOULD know the way to the insides are through the display. MAYBE…)

    Xavier Jiang - 返信

  5. Essential Phoneの分解: 手順 5、 3の画像 1 Essential Phoneの分解: 手順 5、 3の画像 2 Essential Phoneの分解: 手順 5、 3の画像 3
    この手順で使用する道具:
    Essential Electronics Toolkit
    $29.95
    購入する
    • 凍結させたまま、侵入作戦の失敗を引きずらないよう心を入れ替えて、凍ったLCDパネルを剥がしていきましょう。

    • どうやら私たちは、本来のEssentialとは違う定義のエッセンシャルを手にしているようです。ーそうです、iFixitオリジナルの Essential Electronics Tool Kitです。どんな電化製品の修理でも対応できるようにデザインされています。しかしながら、このデバイスの殻を開けるには不十分なようです。特殊な補強ツールが必要となりました。

    • LCDパネルをなんとかこじ開けた後でさえ、本体内部周辺のガードが堅いようです。ここで披露できるのは破壊されたディスプレイ、何もないミッドフレームシールドとディスプレイの裏側に迷子になったチップが1つ確認できました。

    • Qualcomm QTC800S タッチスクリーンコントローラー(おそらく)

    • LCDパネルからカバーガラスを取り外すには比較的簡単です。しかしここまでの厳しい開口作業を考えると、修理の希望があるのか考えてしまいます。

    Did the “intense reinforcements” include acetone or another solvent? That might have been a less destructive way to separate the bond.

    mwarrenus - 返信

    I don’t really think so. most glue was either heat-softened or dissolves quickly by WATER, which will DESTROY the phone.

    I have not heard of ANY glue beside these two with the ability of being able to be removed at some point. In the fields of digital devices (ifixit.com, verge) ,the modeling and 3D printing.

    Xavier Jiang - 返信

  6. Essential Phoneの分解: 手順 6、 3の画像 1 Essential Phoneの分解: 手順 6、 3の画像 2 Essential Phoneの分解: 手順 6、 3の画像 3
    • デバイス外部から侵入するという予想外の困難な作業を終えて、ミッドフレームのシールドを持ち上げると、ついに幾つかの内部コンポーネントを発見できました。

    • 発見したものです:ヒートパイプ、沢山の接地フィンガー、他のブラケットの下に隠されている...接着ストリップが装着されたバッテリー。

    • 褒めるべきところは賛賞しましょう:接着タブを引っ張って圧着剤からバッテリーを取り出すデザインは最も修理しやすい接着方法です。より多くのメーカーがこのデザインを採用してくれるとよいのですが。残念なことに、バッテリーを取り出し難くするのは、デバイスに取って無駄なことなのです。

    • バッテリー容量は11.70 WhでGalaxy S8の11.55 Wh、iPhone 7 の7.45 Wh、OnePlus5 の12.35 Whと比べると悪くありません。

  7. Essential Phoneの分解: 手順 7、 3の画像 1 Essential Phoneの分解: 手順 7、 3の画像 2 Essential Phoneの分解: 手順 7、 3の画像 3
    • SIMスロットの中にある小さなタグは同じ側から簡単に取り出せます。これはデバイスの組み立て時に、定位置に入れ込むように設計されたようです。

    • 一方で、半島型(フロリダ州?)の充電ポートが先端に付いた巨大なマザーボードを取り出します。USB-Cポートはマザーボードに直に半田付けされています。これは残念です。

    • この高精度なコンポーネントを交換する場合、(高額な)マイクロソルダリングの作業か(もっと高額な)マザーボード一式の交換が待っています。

    • マザーボードを取り出すといえば…

    • マザーボードの裏側はアンテナインターコネクトケーブルと、何にも接続されていない同軸コネクタが蛇のように這っています。

    The Sony Xperia Z3 Compact had an even bigger tag like this.

    Moritz - 返信

    yes exactly, sony have been using these tags to hide the regulating symbols for years now.

    Paul Chan -

    You're right! Good call. We updated the step ;)

    Jeff Suovanen -

    The vacant coaxial connectors are likely switched test connectors that break the on-board RF connection when a test probe is inserted. These are frequently used for RF calibration without needing a costly anechoic OTA calibration environment.

    joshshua - 返信

    For now, I do not remember ANY phone that have a charging port NOT soldered to a board. Not a single one of them.

    It tend to be the OTHER way aroudn when speaking of bigger things…like, the iPads.

    Xavier Jiang - 返信

    What is the name of this SIM card reader? I want to try replacing it, but am having a hard time identifying what it is called and where to get it from.

    triggy1819 - 返信

  8. Essential Phoneの分解: 手順 8、 1の画像 1
    • QualcommはSnapdragon 835向けのハードウェア開発キットを発売しました。このキットからも幾つかのチップが予想できます。搭載されているチップは以下の通りです。

    • Samsung KLUDG8V1EE-B0C1 128GB UFS

    • Qualcomm PMI8998 PMIC

    • Samsung K3UH5H50MM-NGCJ4 GB LPDDR4モバイルDRAM

    • Qualcomm WTR5975ギガビット LTE トランシーバー

    • MU-MIMOコンパニオン搭載 Qualcomm WCN39902x2 802.11ac Wi-Fi

    • Qualcomm WCD9335オーディオコデック (WCD9311と類似しているように見えます)

    • 2x Qorvo QM48859 RF Fusion iFEM モジュール

    Samsung K3UH5H50MM-NGCJ should be "LPDDR4x" which uses lower voltage than LPDDR4.

    JJ Wu - 返信

    Who came up with the UFS model number? It's a lot better than a "KLUDG[E]" if you know what I mean.

    dgw - 返信

  9. Essential Phoneの分解: 手順 9、 1の画像 1
    • 裏側のチップ情報です。

    • Qorvo QM78012 RF フュージョン LBモジュール

    • Skyworks Solutions 77360-2パワーアンプ

    • Avago AFEM-9046とAFEM-9036

    • Qualcomm PM8998 (PM8920と類似)

    • NXP セミコンダクターTFA9891オーディオアンプ

    • QualcommSMB1381 パワーマネージメントIC

    • ON Semiconductor DC-DC コンバーター(おそらく)

  10. Essential Phoneの分解: 手順 10、 2の画像 1 Essential Phoneの分解: 手順 10、 2の画像 2
    • そして残りのチップ情報です。

    • Qualcomm PM8005パワーマネージメント IC

    • SiBeam SB6212CZU スナップワイヤレスコネクター IC

    • Fresco Logic FL1100-1A0-LX USB 3.0ホストコントローラー

    • Qualcomm QET4100エンベロープトラッカー

    • Texas Instruments TPS61235P 8 A 同期型昇圧コンバータ

    • NXP Semiconductor Q2101 NFC コントローラー (おそらく)

    • ON Semiconductor FSUSB43L10X 480 Mbps, USB 2.0 DPDTスイッチ

  11. Essential Phoneの分解: 手順 11、 2の画像 1 Essential Phoneの分解: 手順 11、 2の画像 2
    • センサー識別です。

    • STMicroelectronics VL53L0X Time-of-Flight/Gestureセンサー

    • STMicroelectronics LSM6DSM3軸加速度センサー/ジャイロスコープ

    • AKM Semiconductor AK09915C 3軸加速度計

    • Bosch Sensortec BMP285 圧力センサー (おそらく)

    • Rohmホールセンサー

  12. Essential Phoneの分解: 手順 12、 3の画像 1 Essential Phoneの分解: 手順 12、 3の画像 2 Essential Phoneの分解: 手順 12、 3の画像 3
    • マザーボードを氷漬けにしたまま、ついにデュアルカメラのモジュールをピンセットで取り出すことができました。

    • Essentialはアクシデントでこれらのカメラポップコネクターを逆向きで取り付けたように見えます。あるいは暇を持て余した誰かがこのコネクターを折り紙のように遊んで折り込んでしまったのでしょうか。

    • カメラポップコネクターの付近には、セルフィーカメラが接着剤ストリップ上に並んでおり、引っ張って取り出すと、正面向きセンサーケーブルも一緒に付いてきます。

    • サプライズ!正面カメラとイヤホンスピーカーは1つのパーツに並んでいます。この小さなポートはデバイス上部のとても細いグリルに直接並べられています。

    • 小さなフレックスケーブルは、おそらくAMS TMD3700カラーセンサー

    Cameras are imx258, one RGB, one BW

    Yaro Slav - 返信

  13. Essential Phoneの分解: 手順 13、 3の画像 1 Essential Phoneの分解: 手順 13、 3の画像 2 Essential Phoneの分解: 手順 13、 3の画像 3
    • バイブレーター(見ての通りキャップのようです)のキャップを外すと、このキャップの下にゴム製のダンプナー(振動止め)が使用されていないのに驚きました。

    • バイブレーターは通常パンケーキ型をしていますが、このバイブレーターは標準型のパンケーキに比べると少し高さがあるようです。

    • 最後のコンポーネントを取り出すと、不恰好なスピーカーと付属の接続ケーブルがあります。

    • まるでこの奇妙な形から、スピーカーはデバイス土地の中で買い手のいない空き地に無理やり入れられたようです。

    This type of vibration motor is properly called a "coin" or "button" vibration unit, not a "cap". -- PvdL

    Peter van der Linden - 返信

    Douchey things I just read in the comment before mine:

    - Correcting the author of the teardown for improperly calling it a cap when he only referred to it looking like a cap.

    - You quoted yourself

    - Referring to yourself as "PvdL"

    Andy Salinas -

    The cap reference is to the vibrator cover being pulled off in the first photo, rather than the vibrator itself, which lies underneath. It's a coin vibrator, with a cap.

    Jeff Suovanen -

    Oh Peter… your comprehension skills are quite lacking read it again you mongoloid. “De-capping the vibrator" which any competent person can see with the enhanced ease of understanding through included pictures shows him literally removing a small metal cap that encased the vibrator not your simpleton interpretation of which you confuse that for him calling the vibrator itself a cap.

    nsa.spy.gov -

    I came here to just make fun of him.

    Ha.

    Luis Gonzalez -

    The speaker look pretty good for me. Built in air-duct and seal and modular and blah blah blah…

    Xavier Jiang - 返信

  14. Essential Phoneの分解: 手順 14、 3の画像 1 Essential Phoneの分解: 手順 14、 3の画像 2 Essential Phoneの分解: 手順 14、 3の画像 3
    • モジュール式クリップスタイルのアクセサリー用マグネットは、きちんとラベル付けされています。交換するのは難しいでしょうが、大丈夫です。マグネットが消耗して交換が必要になるのは約700年後のため、その頃にはもう別のスマートフォンを手にしているはずだからです。

    • 指紋認証センサーの周りには何もありません。デバイスの裏側に接着剤を付けられて心地良さげです。ー裏側にセンサーが付いていると幾つか欠陥/不便なことがあるものの、本体裏側に認証センサーがあるのはスマートフォンの標準スタイルになりつつあります。

    • 指紋認証センサーは FPC1020、指紋認識コントローラーはFPC2050と思われます。

    Funny thing about the 1st picture here, the purple word below the magnets is a Chinese word which means 'Party', CCP to be specific.

    Clyde Johanson - 返信

    It's also a not-so-popular last name, it could be one of the QC's?

    Bert Jiang - 返信

    I HATE the guy that put the finger print sensor on the phone’s back. The person that came up with this MUST have his head bumped, or he do not know what he is doing.

    Xavier Jiang - 返信

    Do you know how to remove the fingerprint module and assemble a new one?

    Ignacio Zamora - 返信

  15. Essential Phoneの分解: 手順 15、 1の画像 1
    • 必要最小限(Essential)だと言われていましたが、Essential Phoneは私たちの想像以上のものが詰まっていました。またスーパーコールドも予想以上に沢山使いました…

    • この分解ルームを解凍して、クローゼットから冬用コートを取ってくる間に、このパーツのレイアウトの写真をお楽しみ下さい。

  16. まとめ
    • ある箇所ではネジが使われていますが、全て標準型プラスネジ/JIS 留め金です。
    • バッテリーは修理しやすく、接着タブを伸ばして接着剤から外すタイプです。バッテリーにアクセスできないのが非常に残念です。
    • USB-Cはマザーボードに半田付けされており、外付けしないかぎりヘッドフォンジャックはありません。
    • とても見えにくいシームと多量の圧着剤によって、修理という行為が同時にダメージをもたらすいう負債を負ってしまいます。
    • 冷却処理作業をお話ししましたか?
    リペアビリティのスコア
    1
    10点中1点のリペアビリティ
    (10点が最も修理しやすい指標です)

以下の翻訳者の皆さんにお礼を申し上げます:

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作成者

9人の作成者と共同で作成されました。

Scott Havard

メンバー登録日: 06/27/16

49,558 ポイント

31のガイドは作成済み

64 件のコメント

wow horrific phone! 10/10 to iFixit for effort, 0/10 to Essential!

Will - 返信

This is a phone where iFixit will have to determine if it's even worth selling replacement parts.

iPostIt - 返信

the repair score should imo get a zero instead of a 1 because you cant open the %#*@ thing without destroying it.

My1 - 返信

this phone is essentially future trash. too bad

thanks iFixit for the honest repair score!

Andrew - 返信

Why a phone is bad because independent repairs are almost impossible?

OEM has been moving to proprietary components and outta-nowhere configuration to have on purpose to un-motivate people to go to beyond the warranty and authorized repair centers, since YEARS ago.

I appreciate the work from iFixit but saying that you won't buy a phone or it is "DOA" because OEM wants to control THEIR products is so childish at theses modern days.

(Please, spare me the "is easy for you to say because you don't own or work on a workshop and repairs give food to our tables". I know a few owners that although s just more spending, they are working on becoming authorized repair center for most brands.)

TheGeeZus - 返信

When you have to freeze a phone to get it open, that's a new level of WTF.

JJ Davis -

ifixit gives repairability scores, this isn't a review of the phone. That people still don't get this and come to this site to complain about it is beyond me.

tipoo -

Sure, an OEM can control THEIR products. And I can decide not to buy THEIR products if their design is un-repairable. One little drop, splash or sit on it in my back pocket one time too many and it's toast... yeah, they can control their product all the way to bankruptcy court if that's where it takes them. You make it sound like I'm obligated to buy THEIR product - I am not. Thank you iFixIt for yet another informative teardown!

R. Andrew Thomas -

It's a repairability score man, not a condemnation of the phone itself

Akko -

When manufacturer wants me to spend 300$ on replacing the usb port instead of 30$ due to poor design decisions or just to cut down the manufacturing costs they no longer could be considered good in any way.

Smartphone is not something you use for a few days and then toss it to trash replacing with a new one, it's an increasingly complex and expensive portable computers that should be as serviceable as possible.

Alex Lee -

If you're such a big fan of unnecessary electrical waste, I assume it's OK if I dumb a few tons of heavy elements in your back yard?

Repairability is not just about an individual saving a few dozen bucks here and there, but also about environmentalism. The more repairable common electronics are, the longer they stay in use by someone, somewhere, the less waste generated from buying new devices that are just marginal upgrades from the previous.

Ståle Helde -

Thank you for your support, TheGeeZus! It's nice to hear that you enjoy our work, and you bring up a great point about ownership and repair as well. You can find some fantastic information at both ifixit.org/right and repair.org/stand-up.

Richard -

Thing is, it’s not THEIR product when you buy it. It’s not a license agreement. Do not repair is nothing other than a way to force us to get new products and giving them more money. Best practice should be to be able to repair a device that you own.

Sebbe -

Designed to trash.. Like most other consumer electronics. Try and take a look at 99% of the appliances in your homes, most of them are designed to fail and spare parts are unnaturally high cost to encourage new purchases. And as long as the consumers doesn’t make a conscious decision to choose not to buy the goods with low repair-ability, then the manufacturers will keep on refining the “if only 90% makes it past warranty period it’s fine” mentality, that constantly tries to ensure more $@$* can be sold.

I mean.. there’s people that gladly spends more on throwaway gadgets than they would comfortably spend on car maintenance, and still think it’s sad that no one is doing more for the environment. Sadly most people are happy as long as the medias keep numbing their intellect with “don’t think” TV-shows, that keeps them pacified and not thinking for themselves.

Lundberg -

Do you know what it means to live in countries with no official stores? in parts of Africa and Asia? The nearest official Samsung Store is two countris away. Nearest apple store is 5 countries away. Warranties from companies mean nothing to us; those companies do not even ship to our countries! independent repairmen save us from so much.

You have no idea what we go through so do not judge us for needing such

Kanyesigye -

You are buying their products.

You own them.

The owner should have all right to repair as needed.

Luis Gonzalez -

The IMEI and other certifications in sim tray is nothing new.. My Lumia 920 had it in 2012!

mvadu - 返信

One of my old moto e's had it as well. 2015 I think.

Caspar Caudill -

No one going to comment on the lyric mistake? "What's cooler than being cool? Ice cold!"

https://www.youtube.com/watch?v=8qMtsir0...

kirk - 返信

It's called parody.

dgw -

I think Essential set out to do what most people try to do - keep people out of the phone. No company wants someone to get in their product lol

westsidepatriot - 返信

Not an option for most part of Africa and possibly Asia. We depend mostly on local repair shops as the cost of exploiting a warranty is almost impossible. Who wants to mail a phone from Nigeria or Uganda to a service centre in the US or UK? Essentially, this phone is not for some of us.

Abbas Abdus-salam - 返信

I am surprised that people expect highly-integrated, ultra-miniaturized electronic devices to be repaired nowadays. It's like trying to tear down a microchip and repair the transistors inside it, just because 50 years ago you could replace the fried transistors on a board performing the same functions as the today's microchip. This is the price paid for miniaturization, for bezel-less phones, for large batteries. Instead, there is warranty, there is insurance, etc. Things have evolved and ironically, the evolution has been dictated by us, customers, the ones that are now complaining :)

Dennis James - 返信

Demonstrably false. 2017 phones are not significantly different on the inside than 2012 phones,and lots of 2012 phones are extremely easy to repair with inexpensive parts you can order om eBay. I just recently repaired a nexus 5 with a busted USB port, worn out battery shattered camera glass and very ugly back cover for just 25 bucks. The difficulty of repair in phones is mainly because certain manufacturers insist on using pretty materials instead of durable materials. When a phone isn't even waterproof, there is no good reason to make them difficult to open, other than to make them difficult to repair so that they can sell you a brand new phone instead of you replacing a 5 dollar USB port.

Ståle Helde -

Spoken like someone who would pay extra to be able to upgrade a phone every 6 months. Believe it or not there are still a lot of us who buy for the long term. For people like me self repair or local shops are the only way to go. I have had 2 phones in the last eight years and I really appreciate these tear downs. They can actually be a deciding factor in which phone I purchase.

You have obviously not worked all that much, I could be wrong but don't think so, with electronic devices. Usually it is not the miniaturized parts that go bad first rather the battery or the connectors. And these are parts that most people handy with small tools can replace.

Thanks iFixit for your work.

protagonistic -

Why go through the back.

If you look at the Essential website they show an exploded view assembly and clearly you need to go through the front.

The motherboard is remove by front facing screws. You can't do any motherboard repair without getting the screen off first.

denae cole- shephard - 返信

Mainboard is made by Multek a company of Flextronics

Peng - 返信

I'm curious about that when the Essential Phone is in Warranty and send it back to the Essential company, how do they fix it?

Mandy - 返信

@Mandy: Since it's a "startup", you won't be able to get proper service anyhow (like OnePlus). So if you battle through the 1000 challenges, they will simply replace the entire device most likely. But, just like OnePlus did/does, I think Essential will also try to change every claim into non-warrantial. I.e.: "Don't even ty to send it back."

Enjoy! I love underdogs, but this is one fat reason why one would dislike them. This is why I bought Huawei, and before that, Samsung. But I also had HTC, they all had repair centers all around Europe. And they were all really professional and cool with the repairs. !&&*, if I walk into Huawei they do almost all work within hours, it's crazy good and professional.

A анонимный - 返信

OnePlus was not a start-up company, please stop perpetuating this myth.

qwirked -

I bought mine about three weeks before the price drop and they just credited $200 back to my credit card without being asked. Also, my other phone had bitten the bullet. I ordered it on Saturday, emailed them on Sunday asking them to rush it along if possible and they responded immediately on a Sunday, and it shipped Monday. Now my verizon/motorola phone that had a defective screen was a nightmare to get supported because neither company knew who was responsible.

Raymond Ferguson -

"Essential" is a joke in my opinion.

Julian Fiallo - 返信

hi

is it a chip exactly upper than Fresco Logic FL1100-1A0-LX USB 3.0 host controller?(or i mis-steakin?)

and abut how repairable is this phone: well it is kinda bad that you need a lot of work to fix it but think from different angle, it will be more shock prof than almost every other phone!

to metal plate supporting internal components!

and most likely if you send it for warranty they will replace it with new one!

Mojarch - 返信

this is what happens when a software expert decides to go into hardware without consulting the big dogs in the business... the result is an essential phone without essential features and repairability.

Ezekielo Tech Vlogs - 返信

Muito bom, Parabéns à equipa.

NPimentel - 返信

These teardown videos are great. In short, before buying any device anyone should watch a teardown of it. If not available, skip the product altogether unless you want to make a teardown video of your own (if and when time comes) and risk non repairability of the device. Much like car industry must provide maintenance manuals and perform safety tests (of which videos are available) there should be also a law about portable devices which requires all manufacturers to provide teardown videos and repair manuals. There is so much talk about “greening”, “sustainability”, “eco-friendly”, “care for the planet” but sounds to me it’s mostly greenwashing. Want to cut reduce drastically the speed at which we consume resources that go into making electronics? Allow anyone willing to repair and keep their old devices to do so providing info and parts. There’ll be always those who buy new every year or so (that’s here to stay). Those of us who prefer conserving and responsible consumption should be allowed to pursue it.

freakqnc - 返信

Um…Essential stated that you need a suction tool to remove the display properly after heating it up. It was in one of the AMA’s they did on Reddit. I think you should revisit this in the idea of being fair and unbiased.

Jeff Warner - 返信

Can you re-do this since essential confirmed you did it incorrectly. Here is a link on how to actually do it:https://www.reddit.com/r/essential/comme...

Gabriel Williams - 返信

Jeff and Gabriel, the purpose of the teardown is a first glance repairability assessment using the tools and knowledge available at the time (you’ll notice we published this a couple months before that AMA). Essential had no public repair manual so we had to improvise with the tools we had available. As stated we did try heat first (“After applying more heat and sharper tools than might be advised, we reverse the polarity and start chilling out.”). If you watch our video teardown at the top of this page you’ll see that our video team had a better time with heat and a razor—but still broke their display, so unfortunately the score stands.

Sam Goldheart - 返信

Then something should be added at the start to keep people from claiming the device is unfixable and cite you. Because the device is pretty repairable, but no one does research past you. Giving a false idea of the device.

Jeff Warner -

We’d love for you to post repair manuals and prove us wrong! ;)

Sam Goldheart -

you guys are a fraud. You opened this up in the worst way possible. Get some heat and suction and pull that baby off

Chester Davos -

We probably could have emphasized this more in the teardown, but: all the heat and suction we could throw at it did nothing to weaken the adhesive. And we used a lot more heat than we’ve used on other devices—enough to cook the display, and probably just short of blowing up the battery and aborting the entire teardown. Can it be repaired? Sure, but they’ve made it about as difficult as anything we’ve ever seen in the smartphone realm. And we’ve dismantled plenty of stubborn phones. The second unit we received came apart more easily, so I’m not sure how to explain that (manufacturing variances?), but our initial experience was not good.

Jeff Suovanen -

Real biased teardown. My thought is you were paid to do such a horrible job to deflect a good phone from competition. Here is a easy fix where you failed and still fail to update, why? https://www.youtube.com/watch?v=BCKxAQXd...

Jon Nagel -

Jon, the teardown has been updated to more thoroughly explain the process we went through. It doesn’t change the fact that the phone is assembled with extremely tough glue, and there’s a high probability of destroying the display en route to attempting any repair. That earns it a low score, at least on the initial release. It’s easy for someone else to post a nice clean procedure two months after our teardown, but when you are probing your way into a phone like this on day one with zero guidance, it’s not as easy as it may sound. This teardown reflects that experience.

Jeff Suovanen -

You want a phone that wouldn't need to be repaired before you want a new phone. Now, you can satisfy your curiosity with a teardown. Modern components are generally reliable to last until then. The only thing that fails is the battery. And that is not much of a contribution from the phone manufacturer.

Debasis Goswami - 返信

The thing that most people break are screens. Shattered screens are super annoying and are pretty easy to get off on lots of phones. On new iPhones, you just have to heat up the waterproofing adhesive before opening it (6S and above). Same thing with many more phones. You shouldn’t have to do… this.

Liam Powell -

You don't have to do this Fixez.com on YouTube had a much better guide for the teardown it's easier than an iPhone screen replacement.

David Baudin -

You guys should redo this teardown the right way instead of misinforming consumers. Fixez.com did a video on YouTube where all they did was great up the screen and removed it to access the internals. It's one of the simplest teardowns I have ever seen.

David Baudin - 返信

Yep, makes these guys look like amateurs

Chester Davos -

Seriously? You guys still haven’t fixed this? Ridiculous. It’s almost liek you’re getting paid to push certain phones down or something…

There are multiple videos of people getting it without damaging the device at all. Redo the guide and admit you messed up.

Jeff Warner - 返信

https://www.youtube.com/watch?time_conti...

Gauntlet thrown.

After watching Fixez’s video, I can’t help but feel that ifixit overly dramatized this teardown in order to get headlines. Time for a revisit and perhaps some humility.

Anthony Larson - 返信

I agree but surmise this as unlikely. This was a hatchet job from the get go.

zoobee22 -

So if the goal is to replace a cracked screen what makes this so hard to accomplish? Obviously the issue with damaging the screen to get into the phone isn’t an issue if that’s what you are replacing. Or did I miss something?

bavarianblessed - 返信

Beyond appalling and embarrassing to make this phone look as bad as you did just because you wanted to be quick and/or brute force your way in. Seems like you are becoming a shill these days. This phone as others have said looks like one of the easiest ones to open or repair. This is why your site has gone to garbage and is why people steer from otherwise good devices. I’m glad I did research instead of believing your lies. Step it up admit you were wrong and redo this properly and stop making good phones seem bad just because of the cheaper price tags.

Full disclosure: I don’t even have this phone, never owned it. I’m simply seeing how your site has gone to waste lately.

Nathan Blaser (MorningStarGG) - 返信

As shown in the video at the top and in the display replacement guide for this phone, we’ve gotten ahold of some additional Essential Phones that were much better behaved. It’s possible this teardown unit was a production-line anomaly of some kind (we got it very early, before almost anyone else). It was seemingly impervious to heat and suction, the back panel came off first despite equal force being applied to the front, and we froze it out of desperation after everything else failed. Long story short, we were disappointed and the whole experience sucked. I’m glad to see others have had a better experience. Regardless, I’ve worked on nearly every flagship phone on the market, and Essential Phone is far from “one of the easiest ones to open or repair”—even with practice, it’s tricky to open without destroying the display.

Jeff Suovanen -

@jeffsu So how many of normal users repair their own phones? Any data to give some importance to your “repairability score” other than attempt to sell your DIY kits through Fry’s? I don’t see a point in this whole repair drama(other than coming here to understand what part numbers are used) as most of us thrash our phones(when we upgrade) and recyclers don’t care about opening them gently either. To all those complaining, how many easy to repair phones you have fixed yourself?

Subash Patel - 返信

Head on over to iFixit.org if you want to learn more about why repair matters. As for “recyclers don’t care about opening them gently,” you should visit a recycling facility sometime.

Jeff Suovanen -

I personally think the Repairability score should be higher (based on how far I got with the repair). I am by no means a professional phone fixer, but I have experience. I was able to disassemble two essential phones without damage to the screens, and swap the motherboards, as well as all parts ended up still working (I tested every part). I heated the phone, and was careful with my fingernail to get the adhesive off after lifting with the suction cup. It took awhile but if you’re careful, you will be fine. Other than the screen, the rest was a breeze to replace the motherboard. I’d rate it about a 5/10, as it is still hard, but by no means should someone avoid repairing their phone because of the low score given.

Dalton Werner - 返信

it is much easier to open the front screen using heat rather than cold.

Adrian Lutz - 返信

I sent two essential phones, one each to two friends, to Uganda. the first one’s cat knocked it off a shelf onto a concrete floor, I sent him a new screen, and a phone repairman in a mall replace it easily while he waited. A few months later, he had a motorcycle accident, broke the screen again, through a heavy duty case this time, as it hit a rock when he went down, I sent him another screen, he had it installed at a different kiosk, also with no trouble, and the phone's working just fine.

Jeff Broido - 返信

Are you serious did know and try a suction cup? Mine came off easily with just a suction cup? The glass was not shattered however the display failed after a large impact I was quite surprised it was all still intact yet the LCD was damaged below. Maybe the drop knocked it a bit loose but it was quite simple to stick up suction cup at the very top right corner and pull.

Corey Stevens - 返信

I feel better about delaminating the display assembly just now… It still works, except for destroying all of the pixels right where the Android notification bits are in portrait orientation. Maybe that’s not so bad.

Maybe because my phone has been welded together with adhesive since early 2017, the battery did not want to come out. It laughs at your stretchy-glue encouragement. Those foil chunks glued to the battery are probably the dismembered corpse of the NFC antenna.

Fingerprint assembly likewise: the cable came out via an ablative maneuver. In pieces.

Boyd Waters - 返信

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