Why is my Nokia Lumia 635 speakers not working?
I am trying to listen to music on my Nokia Lumia 635 and there is no audio, and when you can hear something the audio is distorted. What can I do to fix this?
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I am trying to listen to music on my Nokia Lumia 635 and there is no audio, and when you can hear something the audio is distorted. What can I do to fix this?
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Hi Ivy,
Have you tried a 'soft' reset on your phone?
If that doesn't work try a 'hard' reset. Be aware that a hard reset will erase all your downloaded apps and user data and restore your phone to a factory default condition. It will be like when you first bought it.
If you wish to do this back up you phone first. Then do a hard reset. Then restore your phone from the backup you made. Just take care that if it was a downloaded app that was causing the problem, by restoring it with your backup you will probably re- introduce the problem again.
The above information is on the basis that your phone has a software problem and that I haven't misinterpreted your question and that the Volume down key is literally stuck in the operated position.
Here is a link that shows what to do.
http://lumiaconversationsuk.microsoft.co...
Hopefully this is of some help.
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