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手順1
Go to Settings > Face ID & Passcode > Set Up Face ID. When trying to setup Face ID on the iPhone, we get the message 'move iPhone a little lower/higher'.
Problem
  • Go to Settings > Face ID & Passcode > Set Up Face ID. When trying to setup Face ID on the iPhone, we get the message 'move iPhone a little lower/higher'.

  • Start the Camera app and select Portrait in the bottom bar. Switch to the front camera. When the camera detects a person's face, the name of the lighting effect ‘Natural Light’ stays the same. The pop-up notification keeps saying ‘Move farther away’.

  • Normally, when Portrait mode is ready, the name of the lighting effect ‘Natural Light’ should turn yellow.

  • Judging by this, the dot projector or relevant circuits of the dot projector might have malfunctioned.

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