How to Clear the Ice Dispenser in a Whirlpool Refrigerator

はじめに

Occasionally, the Whirlpool fridge does not dispense ice properly. There are five main causes of this issue:

the auger, or ice crusher, not turning
a malfunctioning logic board
the motor not running properly
multiple ice cubes dispensing at the same time
ice melting and then refreezing at the end of the dispensing chute where the temperature is slightly warmer than the rest of the chute.

This guide only addresses causes 4 and 5. Before performing the steps in this guide, make sure that the motor is running, the auger is turning, and there is ice in the ice bucket to eliminate the possibility of the first three causes.

This guide will work for most Whirlpool side-by-side refrigerators. The guide is written with a GD5SHAXKQ00 model. If you have a different model, you may encounter some minor procedural differences, but the overall repair process will be the same.

必要な工具と部品

手順1 How to Clear the Ice Dispenser in a Whirlpool Refrigerator

How to Clear the Ice Dispenser in a Whirlpool Refrigerator, How to Clear the Ice Dispenser in a Whirlpool Refrigerator: 手順 1、 2の画像 1

How to Clear the Ice Dispenser in a Whirlpool Refrigerator, How to Clear the Ice Dispenser in a Whirlpool Refrigerator: 手順 1、 2の画像 2

Turn the infrared sensor switch to "off."
The sensor light will turn from red to gray.

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手順2

Remove the ice bucket from the freezer by pressing your right thumb on the button to the right and lifting the ice bucket.

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手順3

Empty the ice from the ice bucket.
You can transfer the ice to a different container if you would like to preserve it and refreeze it.

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手順4

Defrost the ice bucket and dry it thoroughly with a dish towel.
One way to defrost the ice bucket is to let it sit at room temperature for about 10-20 minutes.
Another way is to run it under hot water.

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手順5

Use the blunt end of a tool (e.g., a sharpening steel or the handle of a wooden spoon) to unclog ice from the dispensing chute.
Be careful to not scratch or otherwise damage the dispensing chute with the tool, as this can lead to interruptions in the dispensing of ice.
Wipe away any remaining ice with a warm cloth.

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手順6

How to Clear the Ice Dispenser in a Whirlpool Refrigerator: 手順 6、 3の画像 3

Return the ice bucket to the freezer.
If the ice bucket does not seat securely, rotate the auger slightly.
Once the auger is aligned with the motor coupler, place the ice bucket on top of the motor surface.
Let the ice bucket cool for 10-15 minutes to cool to its original temperature. This will prevent ice from clogging the dispensing chute once the ice maker is turned on.
If you chose to preserve the original ice in Step 3, return it to the ice bucket once the ice has cooled.