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修理する権利

パーツ&ツール

はじめに

Has your battery seemingly died far earlier than expected in your HP Envy 15 x360 laptop? This guide will show you how to fix a common cause of a dead battery.

パーツ

パーツは指定されていません。

  1. Plug in your computer to charge and take a look at the light coming from near the charging port.
    • Plug in your computer to charge and take a look at the light coming from near the charging port.

    • If the light is a steady orange or white, your computer should be charging normally and this guide is no longer necessary.

    • If the light is a blinking white, your computer is not charging properly and you should proceed to the next step.

  2. Flip the laptop over on its back and remove the two depressed stickers in the middle to reveal the two central 6.0 mm Phillips-head  screws. Remove the two 6.0 mm Phillips screws from the casing. Remove the two 6.0 mm Phillips screws from the casing.
    • Flip the laptop over on its back and remove the two depressed stickers in the middle to reveal the two central 6.0 mm Phillips-head screws.

    • Remove the two 6.0 mm Phillips screws from the casing.

    WARNING: There are two more screws to be removed! They are located under the rubber feet in back, by the hinges. Peel off the feet to expose the screws, and then unscrew them.

    I learned about them from this article, after spending 10 minutes trying to get the back corner free.

    https://support.hp.com/us-en/document/c0...

    James Grove - 返信

  3. Continue unscrewing the rest of the 6.0 mm Phillips-head screws until there are no more connecting the keyboard to the casing. Continue unscrewing the rest of the 6.0 mm Phillips-head screws until there are no more connecting the keyboard to the casing.
    • Continue unscrewing the rest of the 6.0 mm Phillips-head screws until there are no more connecting the keyboard to the casing.

    There are two additional screws under the rubber bumpers toward the back of the laptop.

    Sean C - 返信

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  5. Once all of the screws have come out, flip the laptop over and open the lid so that the keyboard is face up. Pop the keyboard from the sides and carefully lift it off of the parts underneath. DO NOT pull the keyboard away from the rest of the laptop too quickly. There are various cords and wires connecting the keyboard section to the rest of the computer that should remain plugged in.
    • Once all of the screws have come out, flip the laptop over and open the lid so that the keyboard is face up.

    • Pop the keyboard from the sides and carefully lift it off of the parts underneath.

    • DO NOT pull the keyboard away from the rest of the laptop too quickly. There are various cords and wires connecting the keyboard section to the rest of the computer that should remain plugged in.

  6. Carefully lay the keyboard section against the open screen of your laptop without unplugging anything.
    • Carefully lay the keyboard section against the open screen of your laptop without unplugging anything.

    • Check the inside of your laptop to make sure there are no glaringly obvious problems (insects, missing parts, scorched parts).

  7. Locate the battery and the three 4.0 mm Phillips-head screws that hold it in place. Unscrew these three screws and use the tab attached to the battery to remove it safely from the laptop. Unplug the cord attaching the battery to the motherboard. This is the only cord that should be unplugged throughout the entire fix.
    • Locate the battery and the three 4.0 mm Phillips-head screws that hold it in place.

    • Unscrew these three screws and use the tab attached to the battery to remove it safely from the laptop.

    • Unplug the cord attaching the battery to the motherboard. This is the only cord that should be unplugged throughout the entire fix.

  8. Once the battery is safely removed, plug the charging cord into the charging port on the side and plug the other end into the wall. DO NOT turn the  computer on or touch any of the internal components during this step.
    • Once the battery is safely removed, plug the charging cord into the charging port on the side and plug the other end into the wall.

    • DO NOT turn the computer on or touch any of the internal components during this step.

    • If the light is on after plugging it in, you have just confirmed that something is wrong with the battery, which means you're on the right track!

    • If the light on the side blinks upon plugging it in, the battery is not the problem. If that is the case, put your laptop back together and consult an expert.

    • Unplug the charging cable.

  9. Place the battery back where it was previously and find where it was plugged in. Due to general wear and tear, often this will become slightly unplugged, causing the laptop to fail to charge properly. Plug the cable on the battery back into the port on the motherboard and make sure it is secured.
    • Place the battery back where it was previously and find where it was plugged in.

    • Due to general wear and tear, often this will become slightly unplugged, causing the laptop to fail to charge properly.

    • Plug the cable on the battery back into the port on the motherboard and make sure it is secured.

  10. Run the earlier test that you performed on the laptop with the battery inside.
    • Run the earlier test that you performed on the laptop with the battery inside.

    • DO NOT turn the computer on or touch any of the internal components during this step.

    • If the light comes on and doesn't blink, you have fixed the problem! Congratulations!

    • If the light still blinks, you may have to purchase a new battery for your laptop.

終わりに

To reassemble your device, follow these instructions in reverse order.

14 の人々がこのガイドを完成させました。

Connor French

メンバー登録日: 2015年09月29日

855 ポイント

2のガイドは作成済み

チーム

Cal Poly, Team 17-2, Green Fall 2015 Cal Poly, Team 17-2, Green Fall 2015人のメンバー

CPSU-GREEN-F15S17G2

4 メンバー

5のガイドは作成済み

6 件のコメント

In addition to the screws shown there are two screws under the pads close to the hinges. Pry the pads off and remove the screws under them. Then follow the instructions.

Tom D

Tom - 返信

can you tell me the name of the battery ?

عبدالسلام محمد - 返信

Worked like a gem. Now my battery is even charging. There must be a loose connection between the battery and mother board. Double thumbs up to you!

ganesh_sarma478 - 返信

Agree with Tom - I put the comment under the step where the screws are.

Sean C - 返信

This worked like a charm for me. Thank you for posting!! followed directions exactly, so easy to follow. The only trouble I had was getting the keyboard detached. It was really stuck on there, but I eventually got it. Battery is charging as we speak.

julieb6148 - 返信

does the battery need to charge before I can use it. I tried to turn it on right after and it won’t.

cshearrow25 - 返信

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