For more information about troubleshooting common problems see Acer Aspire E1-531-2438 Troubleshooting.
Background and Identification
This laptop is from Acer’s Aspire line of laptops, which started in 1999 and still has laptops being made under it’s moniker to this day. These laptops have dual core processors in all of their models and could be purchased with either 4GB or 8GB of RAM. The exterior of the device is glossy black plastic on the lid. On the inside there is a full sized keyboard including numpad. The lower part of the keyboard is a glossy silver plastic. This particular Acer is considered a budget laptop and is better suited for office work than performance. This laptop can be identified by the sticker on the bottom of the lower face.