WiFi toggle button grayed out and WiFi address shows N/A
My iPad A2378 WiFi only grayed out WiFi toggle button, in settings in shows WiFi address N/A but Bluetooth address is show, but it toggle on and off without working, what could be the issue ?
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A grayed-out WiFi toggle on an iPad Pro 12.9-inch, 5th generation usually indicates a software glitch or a hardware failure (typically a detached or faulty logic board chip). Try these troubleshooting steps to see if it resolves your issue:
Toggle Airplane Mode:
- Open Settings and turn on Airplane Mode.
- Wait 15 seconds, then turn it off to see if the WiFi toggle responds.
Reset Network Settings:
This removes all saved WiFi passwords and cellular settings, but safely preserves your personal data.
- Go to settings > General > Transfer or Reset iPad > Reset.
- Tap Reset Network Settings
Update iOS:
Bugs and software issues are sometimes fixed after updating the software. Connect your iPad to a computer via cable and use iTunes or the Finder app to check for and apply updates.
Hardware Assessment:
If your WiFi toggle remains completely unclickable after these steps, the internal WiFi chip is most likely malfunctioning or lost connection to the logic board. Time to book an appointment at your local Apple Store for a diagnosis.
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