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2020年にAppleより発売されたトップラインのスマートフォンです。iPhone 12 Pro Maxは11月13日に発売されました。6.7インチ OLEDディスプレイとLiDARを搭載したトリプルリアカメラシステム、5Gネットワーク接続が可能です。iPhone 11 Pro Maxの継続モデルです。

iPhone 12 pro max no WiFi, Bluetooth, or cellular data

Hi there, I'm trying to save my phone that's been giving me serious trouble. Initially, these restart episodes only happened occasionally - maybe once every few weeks - and when the phone was working properly, everything functioned perfectly.

I tried updating to iOS 26 and also updated my Apple Watch, but the phone became even more unstable with constant restarts. I had to keep power cycling it, so I rolled back to iOS 18.5, which stabilized things. Even then, I had to restart the phone dozens of times just to get WiFi options to appear when signing into iCloud. However, now my Apple Watch won't pair anymore (and I've completely lost NFC functionality - the phone just doesn't detect it at all, though I can live without this since I can always use my Apple Watch for payments).

After two weeks, I attempted installing iOS 26 beta 6 from iOS 18.5 (I had previously tried iOS 26 beta 2), hoping the issues might be resolved, but the same problems returned - shutdowns followed by complete connectivity loss. I've since downgraded to iOS 18.6 since 18.5 is no longer supported.

My theory is that overheating triggers the shutdowns, which somehow disables the network radios. Sometimes while listening to music through Bluetooth, after a few minutes the phone would shut down, but after 2-5 attempts of turning the phone back on, the connections would return - as if the phone needed to be hot for the connections to work properly. I suspect the WiFi antenna might be causing the resets, so I've ordered a replacement and want to attempt the repair myself. However, I'm struggling with the disassembly.

From YouTube tutorials, the component I need to access should come off with the screen assembly, but mine doesn't seem to work that way. There's also this additional metal frame surrounding the phone that's blocking access to screws (like a metal cover over the camera module). Is this standard on all iPhones, or some kind of water damage protection?

I'd really appreciate guidance on which screws to remove or a link to a proper tutorial. The last time the phone restarted on iOS 26 beta 6, it was just sitting on my desk, and when I saw the Apple logo appear and realized it had restarted itself, I knew I was in for a rough few days ahead. I simply can't afford to have random restarts where I lose access to cellular data and WiFi, forcing me to restart the phone ten or even hundreds of times. I'm trying to repair it myself because I think the repair costs would gradually exceed the phone's actual value. If I can't manage to fix it, unfortunately I'll have to buy a new one.

Thanks in advance for any tips and advice that will help me repair the phone! Have a great weekend! (Sorry for the photo quality - taken with an iPhone 6s Plus while trying to repair his older brother.)

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Wow, talk about a mess of problems!

Seriously, although it sounds like you're having all sorts of issues, IMHO you've really only got two; the reboots and your screen. Let's address the screen first.

We've been seeing this problem more frequently on the later model iPhones, the ones after the iPhone X series. What's happened to you is that the mounting frame that's supposed to be securely glued to the display has separated from the screen and stayed on the phone instead of coming off with the display assembly. Take a look at the back of a screen assembly and compare that to your phone.

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See that metal frame all around the edge with the big chunk of metal (the shield you've been puzzling about)? You'll find it's missing from your screen and instead is still on the phone's midframe. The giveaway is the fact that your front camera assembly is still inside the phone rather than on the display as it should be.

The cure for this is to go around the edges of the phone with your opening picks, only this time get under that frame. Just repeat the whole opening procedure on the frame, but be careful about bending the frame since it doesn't have the display as backing now. Since the OLED is off, you can also slide a tool under it from the inside to help pry it up, being careful not to damage any parts or the battery.

Once you have it off, you'll need to buy some glue (look for something like B-7000, along those lines) so you can resecure the screen's frame back on the screen. I've had this happen to me on some very cheap aftermarket screens on an iPhone X, and honestly didn't have any luck; when it separated from the screen frame it damaged the OLED. Hopefully yours turns out better.

Okay so there's the screen, now lets look at the reboots. These sound like the phenomenon known as a kernel panic. The kernel is the heart of the iOS operating system, basically running the show. One of its functions is to scan all the phone's sensors every three minutes. If it finds a sensor it can't read, it records the problem and its cause in a file called a panic log then reboots the phone in an attempt to recover from an unrecoverable error.

Unfortunately, since this is a hardware error it's still going to be there the next time the phone goes to scan its sensors. Since computers can only do what they're told, it will simply keep repeating that scenario to infinity and beyond.

Luckily we have a wiki article all about these kernel panics written by a former Apple repair technician that is invaluable in figuring out these problems.

iPhone Kernel Panics - iFixit

Your homework assignment is to read the section titled "How to find a panic log", then use that information to locate the latest panic log on your phone. Take a screenshot or copy & paste the first page of the log then come back here and add that information to your question. Once we have that information we'll be able to diagnose the actual reason for all your restarts and hopefully tell you what part needs to be replaced in order to put those panics to rest once and for all.

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Wow ok, I'm getting to fixing the frame - this explains many things I was asking about. The part that was supposed to be with the screen stayed in the phone, I'm getting to that first. Thank you very much for the comprehensive answer, I'll try as best as I can

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bb df さん、ありがとうございました!
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