Headset won't charge or turn on

Question

Sony WH-1000XM3

ソニーのワイヤレスノイズキャンセリングオーバーイヤーヘッドホンWH-1000XM3の修理・分解情報です。

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Grant Vrban Brown @grantvrbanbrown

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投稿日: 2025年6月17日

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Headset won't charge or turn on

I dropped my headphones and broke the headband on the right earcup. Was able to to reassemble the head band and the headset worked for a while but now it won't turn on or charge anymore. The wire in the headset is kinked but I'm not sure if that's the cause

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That is quite normal for those wired to be kinked a little. I believe it could be that your battery connection got dislodged or other components of the motherboard in the cups broke off. Do you have a photo of the disassembled earcups?

honakrisi さんによる2025年6月17日

It was actually some wires touching in the left ear cup. Found a a guide that fixed it

Grant Vrban Brown さんによる2025年6月18日

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That is quite normal for those wired to be kinked a little. I believe it could be that your battery connection got dislodged or other components of the motherboard in the cups broke off. Do you have a photo of the disassembled earcups? — honakrisi
It was actually some wires touching in the left ear cup. Found a a guide that fixed it — Grant Vrban Brown