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When I plug in my phone when it is powered off it displays a blue screen with the message broken cable. The message goes away after a while and the phone starts charging, but this issue is in the way of solving another, bigger, issue. the message does not happen when the phone is powered on and it displays with all chargers. Is there a way to fix this?
This happened to me when my phone battery ran down to zero. I got that message when it was plugged into a USB-c outlet. When I changed cable to a USB 3.0 outlet it charged fine. On changing back to USB-c I got the message again. It only went off when the charge had passed 2%. This is a Samsung glitch that needs solving but at least there are work arounds.
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